Lakeisha Buchanan
Spruce Pine,NC
Summary
Goal-oriented Cadet with strong work ethic and affinity for law enforcement work. Graduated Basic Law Enforcement Training July 21, 2022. Hardworking and passionate with strong organizational skills eager to secure entry-level police officer position. Eager to learn and Ready to help team achieve company goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Housekeeper
Sugar Ski And Country Club
Sugar Mountain, NC
02.2022 - Current
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Operated electronic backpack vacuums and floor sweepers.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Unit Supervisor
Sugar Ski And Conutry Club
Spruce Pine, NC
10.2019 - 02.2022
- Developed and maintained relationships with customers and suppliers through account development.
- Onboarded new employees with training and new hire documentation.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
Cashier, Cook
Burger King
Spruce Pine , NC
08.2019 - 10.2019
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Prepared food items in compliance with recipes and portioning control guidelines.
Assistant Store Manager
Dollar General Store
Spruce Pine, NC
09.2017 - 03.2019
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Caulker
Altec
Burnsville, NC
06.2017 - 09.2017
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Observed safety regulations on job sites to minimize accidents.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Assistant Hotel Manager
Super 8
Boone, NC
05.2016 - 06.2017
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Supervised team of 12 front desk agents and helped to resolve issues arising during shifts.
- Increased customer service ratings through personable service.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
Assistant Manager
Dollar General Store
Newland, NC
04.2015 - 05.2016
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Created employee schedules to align coverage with forecasted demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Housekeeper
Highlands At Sugar
Sugar Mountain , NC
03.2010 - 04.2015
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Operated electronic backpack vacuums and floor sweepers.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Filler Operator
Baxters Health Care
Marion, NC
08.2012 - 11.2013
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Maintained equipment performance by lubricating and cleaning components.
- Complied with company and OSHA safety rules and regulations.
Education
Culinary Arts
Auguste Escoffier School of Culinary Arts
Austin, TXCertified Nurse Assistant
Mayland Community College
Spruce Pine, NCBasic Law Enforcement
Mayland Community College
Spruce Pine, NC07.2022
High School Diploma -
Avery County High School
Newland, NC06.2012
Skills
- Customer Service
- Employee Motivation
- Time Management
- Accurate Cash Handling
- Training and Development
- Teambuilding
- Issue Resolution
Certification
- Basic Law Enforcement, Mayland Community College -
Timeline
Housekeeper
Sugar Ski And Country Club
02.2022 - Current
Unit Supervisor
Sugar Ski And Conutry Club
10.2019 - 02.2022
Cashier, Cook
Burger King
08.2019 - 10.2019
Assistant Store Manager
Dollar General Store
09.2017 - 03.2019
Caulker
Altec
06.2017 - 09.2017
Assistant Hotel Manager
Super 8
05.2016 - 06.2017
Assistant Manager
Dollar General Store
04.2015 - 05.2016
Filler Operator
Baxters Health Care
08.2012 - 11.2013
Housekeeper
Highlands At Sugar
03.2010 - 04.2015
Culinary Arts
Auguste Escoffier School of Culinary Arts
Certified Nurse Assistant
Mayland Community College
Basic Law Enforcement
Mayland Community College
High School Diploma -
Avery County High School
- Basic Law Enforcement, Mayland Community College -
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