Lakeisha Hendrix
Detroit
Summary
Experienced medical professional with a strong background in patient scheduling and insurance verification at DMC Sinai Grace Hospital. Demonstrated expertise in maintaining HIPAA compliance while providing outstanding customer service. Proficient in medical coding and data entry, contributing to operational efficiency and improved patient care. Dedicated to enhancing clinical team support and patient experiences.
Overview
12
12
years of professional experience
Work History
Medical Receptionist
DMC Sinai Grace Hospital
Detroit
05.2021 - 05.2025
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
Medical Assistant
Brookdale
Farmington
10.2017 - 01.2021
- Inspected equipment to ensure proper working order prior to use on patients.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Medical Receptionist
Garden City Pediatrics
Garden City
06.2013 - 03.2017
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
Education
Associate of Science - Medical Billing And Coding
UMA Medical Academy
Florida City, FL05-2026
Skills
- Medical coding
- HIPAA compliance
- Insurance verification
- Patient scheduling
- Data entry
- Customer service
Timeline
Medical Receptionist
DMC Sinai Grace Hospital
05.2021 - 05.2025
Medical Assistant
Brookdale
10.2017 - 01.2021
Medical Receptionist
Garden City Pediatrics
06.2013 - 03.2017
Associate of Science - Medical Billing And Coding
UMA Medical Academy
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