Lakeisha Howard
Ruther Glen,VA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
22
22
years of professional experience
Work History
Insurance Agent
GEICO
01.2007 - Current
- Consistently exceeded performance metrics and service goals.
- Efficiently manage policy renewals, ensuring timely processing and accurate coverage updates.
- Provide prompt, courteous, and professional customer service to address clients inquiries and concerns
- Conduct thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when necessary.
Salesperson/Shift Supervisor
Sheetz
08.2003 - 12.2008
- Developed relationships with customers for increased loyalty and repeat business.
- Wrote order supply requests to replenish merchandise without overspending.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
Education
Associate of Science - Business Administration
DeVry University
Crystal City, VA10-2018
Skills
- Problem-solving
- Time management
- Multitasking and organization
- Training and mentoring
- Quality assurance
- Complaint resolution
Timeline
Insurance Agent
GEICO
01.2007 - Current
Salesperson/Shift Supervisor
Sheetz
08.2003 - 12.2008
Associate of Science - Business Administration
DeVry University
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