Open To Work
SHAWN PARISE
Winter Haven
Summary
Experienced in team leadership and operations management, with a proven track record in problem-solving and implementing policies and procedures. Skilled in developing innovative sales strategies and driving customer satisfaction. Eager to leverage expertise as a Sales and Marketing Representative to deliver value and support business growth.
Overview
10
10
years of professional experience
Work History
Insurance Agent
GEICO, Government Employees Insurance
Lakeland
05.2025 - Current
- Assisted clients with policy selection and coverage options.
- Evaluated insurance applications for risk assessment and underwriting.
- Provided guidance on claims processes and documentation requirements.
- Educated customers on available discounts and coverage benefits.
- Managed client records using company-specific software systems efficiently.
Program Assistant
Lighthouse ministry
Lakeland
08.2023 - 04.2025
- Enforced compliance with program regulations and guidelines.
- Greeted guests to determine nature of visits and directed to specific destinations.
- Operated telephone switchboard to answer, screen and forward calls.
- Established and maintained financial and administrative records for office unit.
- Recorded customer transactions and filed receipts.
- Greeted visitors upon arrival and directed guests to appropriate facility locations.
Operations Manager
Equipsource
Samford
02.2020 - 08.2024
- Resolved customer issues quickly and professionally while maintaining high customer satisfaction ratings.
- Managed the daily operations of multiple departments to maximize efficiency.
- Developed talented team, participating in hiring, coaching, and performance management processes.
- Maintained accurate inventory records to track stock levels and minimize costs.
Internet Sales Manager
Lakeland Dodge
Lakeland
02.2016 - 12.2020
- Led and coached internet sales team to assist with prospecting, negotiating and closing deals.
- Trained staff members on best practices for handling inquiries from customers via phone or email.
- Developed and implemented innovative online sales strategies to drive traffic and increase conversions.
- Collaborated with cross-functional teams on product launches and promotional events to maximize sales results.
Education
Bachelor of Arts (B.A.) - Marketing
Kent State University
Kent, OH, US05-1996
Skills
- Team leadership
- Problem-solving
- Operations management
- Policies and procedures implementation
- Compliance enforcement
- Financial recordkeeping
- Call management
- Customer service
- Inventory management
- Team collaboration
- Problem solving
- Data entry
- Microsoft Office
References
Richard Young, General Manager In Training, Lakeland Dodge, (863) 710-7111, Ryoung@lakelanddosge.com
Community Service
Intake kitchen, Lighthouse ministry, Lakeland, FL, 08/01/23, 04/30/25, Worked with coworkers to complete tasks., Demonstrated ability to manage multiple tasks while remaining adaptable and flexible., Responded quickly to meet customer needs and resolve problems., Committed to delivering excellent customer service while working in a fast-paced environment., Troubleshot minor problems and reported larger technical issues., Performed general maintenance and repair.
Volunteer Experience
Program Assistant, Lighthouse ministry, Lakeland, FL, 08/01/23, 04/30/25, Enforced compliance with program regulations and guidelines., Greeted guests to determine nature of visits and directed to specific destinations., Operated telephone switchboard to answer, screen and forward calls., Established and maintained financial and administrative records for office unit., Recorded customer transactions and filed receipts., Greeted visitors upon arrival and directed guests to appropriate facility locations.
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$50000/yr - $200000/yrTimeline
Insurance Agent
GEICO, Government Employees Insurance
05.2025 - Current
Program Assistant
Lighthouse ministry
08.2023 - 04.2025
Operations Manager
Equipsource
02.2020 - 08.2024
Internet Sales Manager
Lakeland Dodge
02.2016 - 12.2020
Bachelor of Arts (B.A.) - Marketing
Kent State University