Summary
Overview
Work History
Education
Skills
Coreskills
Timeline
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LAKEISHA L. WELLS

Houston,Texas

Summary

Innovative and compassionate Licensed Social Worker with over a decade of experience driving success in healthcare and social services. Expertise spans program development, compliance, and meticulous data management, with a passion for delivering high-impact, client-centered support. Recognized for insightful assessments, streamlined process improvements, and unwavering regulatory adherence. Exceptional communicator with a collaborative spirit, committed to enhancing wellness initiatives in a Benefit and Absence Analyst role. Eager to bring a results-focused approach to program administration, transforming organizational wellness into a cornerstone of success.

Professional social worker with experience in healthcare settings, specializing in patient advocacy and resource coordination. Skilled in crisis intervention, case management, and emotional support. Strong focus on team collaboration and achieving outcomes under changing circumstances. Valued for empathy, adaptability, and communication skills.

Overview

11
11
years of professional experience

Work History

Medical Social Worker

Texas Children’s Hospital
03.2021 - Current
  • Spearhead patient and family support, linking clients to essential services while advocating for holistic wellness
  • Conduct comprehensive psychosocial assessments to pinpoint needs, risks, and care priorities, establishing tailored care pathways
  • Drive cross-functional collaboration, facilitating seamless execution of care plans with medical, legal, and social teams
  • Champion quality enhancement by identifying improvement opportunities and leading strategic initiatives for service excellence
  • Serve as a trusted resource on medical and legal guidelines, guiding teams with evidence-based therapeutic interventions
  • Apply various therapeutic modalities to empower clients and families, fostering resilience in managing medical and mental health challenges

Care Coordinator

The Harris Center for Mental Health and IDD
04.2019 - 03.2021
  • Ensured cohesive, integrative care by synchronizing efforts among behavioral and medical providers, enhancing client outcomes
  • Conducted financial eligibility assessments, advocating for clients’ access to vital healthcare services
  • Developed, updated, and executed treatment plans in collaboration with multidisciplinary teams, addressing client-specific needs
  • Documented client interactions and progress with precision, maintaining a commitment to accuracy, compliance, and confidentiality
  • Proactively engaged in crisis management and contributed to the multidisciplinary treatment team, fortifying support networks for clients

Senior Social Worker

Hennepin County
01.2015 - 07.2018
  • Conducted comprehensive assessments to determine eligibility for Long Term Services and Supports (LTSS), employing a client-centered model
  • Empowered clients to set and achieve personal goals, leveraging person-centered planning and extensive support resources
  • Coordinated assessments with Case Managers, ensuring seamless care transitions and adherence to State and Federal standards

Facilitator

Wyman’s Teen Outreach Program / Glorious Triumphant Church
09.2013 - 07.2015
  • Designed and facilitated experiential learning sessions, guiding youth in service-learning projects and personal development
  • Encouraged active participation through strategic questioning and dialogue, promoting leadership and self-reflection

Educational Assistant

Saint Paul Public School
01.2014 - 01.2015
  • Fostered academic success and a safe learning environment through positive relationships and a proactive role in student support
  • Collaborated with staff on PBIS and assisted students with IEP goals, prioritizing inclusive, student-centered learning strategies

Child Protection Social Worker

Hennepin County
07.2013 - 12.2014
  • Managed high-risk child protection cases with a proactive approach, developing actionable, child-centered case plans
  • Collaborated with community resources to provide comprehensive family support and engaged in intensive in-home case management
  • Prepared and presented detailed court reports, advocated in court, and documented all client activities with diligence

Education

Master of Social Work - Program Development, Policy, and Administration

Augsburg University
01.2012

Bachelor of Science - Family Social Science

University of Minnesota
01.2007

Skills

  • Advanced Case Management
  • Psychosocial Assessments
  • Client Advocacy
  • Crisis Intervention
  • Program Development
  • EPIC EHR Management
  • Microsoft Office Suite
  • Workday
  • Regulatory Knowledge (HIPAA, ADA, FMLA)
  • Bereavement counseling
  • Grief support

Coreskills

Advanced Case Management, Psychosocial Assessments, Client Advocacy, Crisis Intervention, Program Development, EPIC EHR Management, Microsoft Office Suite, Workday, Regulatory Knowledge (HIPAA, ADA, FMLA)

Timeline

Medical Social Worker

Texas Children’s Hospital
03.2021 - Current

Care Coordinator

The Harris Center for Mental Health and IDD
04.2019 - 03.2021

Senior Social Worker

Hennepin County
01.2015 - 07.2018

Educational Assistant

Saint Paul Public School
01.2014 - 01.2015

Facilitator

Wyman’s Teen Outreach Program / Glorious Triumphant Church
09.2013 - 07.2015

Child Protection Social Worker

Hennepin County
07.2013 - 12.2014

Bachelor of Science - Family Social Science

University of Minnesota

Master of Social Work - Program Development, Policy, and Administration

Augsburg University

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LAKEISHA L. WELLS