Lakeisha Upshaw
Hampton,GA
Summary
To obtain a challenging and rewarding phlebotomy position that utilizes my skills and experience to provide quality patient care.
Certified Registered Phlebotomy Technician (RPT) with experience in venipuncture, capillary puncture, and patient assessment. Strong communication skills and ability to work effectively in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
VXI
11.2024 - Current
- - Respond to customer inquiries via phone, email, and chat
- - Resolve customer complaints and concerns in a timely and professional manner
- - Collaborate with internal teams to resolve customer issues
Professional Bus Operator
People’s Transit
05.2023 - 10.2024
- - Safely transported passengers along designated routes
- - Maintained a clean and organized bus environment
- - Provided excellent customer service to passengers
Phlebotomist Intern
Piedmont Henry Hospital
02.2023 - 04.2023
- - Collected blood samples from patients using venipuncture and capillary puncture techniques
- - Conducted patient interviews to obtain medical history and assess suitability for blood collection
- - Maintained accurate records of blood collection, including patient information and test results
Education
Phlebotomy Technician Program - undefined
Southern Crescent Technical College
05.2023
Skills
- - Phlebotomy techniques (venipuncture, capillary puncture)
- - Patient assessment and communication
- - Electronic medical records (EMRs)
- - Excellent customer service skills
Certification
- Registered Phlebotomy Technician (RPT), American Medical Technologists, 2024-03-19
Timeline
Customer Service Representative
VXI
11.2024 - Current
Professional Bus Operator
People’s Transit
05.2023 - 10.2024
Phlebotomist Intern
Piedmont Henry Hospital
02.2023 - 04.2023
Phlebotomy Technician Program - undefined
Southern Crescent Technical College