Summary
Work History
Education
Skills
Timeline
Accomplishments
pwb

lakeita waters

Baltimore,MD

Summary

Experienced with leading housekeeping teams to maintain cleanliness and order. Utilizes strong organizational skills and attention to detail to ensure pristine environment. Track record of effective team management and problem-solving in dynamic settings. Professional housekeeping leader with strong track record of delivering high-quality results. Skilled in managing teams, ensuring cleanliness standards, and adapting to changing needs. Known for strong communication, reliability, and commitment to excellence. Adept at fostering teamwork, training staff, and maintaining seamless operations.

Work History

Housekeeper

Broadway Services, Inc.
05 2005 - 06 2025
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Dusted picture frames and wall hangings with cloth.

Housekeeping Supervisor

Broadway Services, Inc.
01 2025 - 06 2025
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Managed scheduling, payroll, and performance evaluations for housekeeping staff, fostering a positive work environment that encouraged professional growth.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Placed orders for housekeeping supplies and guest toiletries.

Education

Lake Clifton

Skills

  • Payroll understanding
  • Ordering cleaning supplies
  • Team Building
  • Cleaning bathrooms
  • Cleaning and sanitation
  • Dusting furniture
  • Vacuuming and sweeping
  • Training and mentoring

Timeline

Housekeeper

Broadway Services, Inc.
05 2005 - 06 2025

Housekeeping Supervisor

Broadway Services, Inc.
01 2025 - 06 2025

Lake Clifton

Accomplishments

  • Supervised team of 8 staff members.
lakeita waters