Lakeitha Brown
Summary
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Diamond Jim's & Mrs. Donna's Steakhouse
10.2022 - Current
- Provide outstanding customer service to an average of 50 patrons daily.
- Collaborate with 20 staff members to create a positive dining experience for customers.
- Apply accounting principles and mathematical skills when processing credit card payments.
- Train new servers and provide constructive feedback concerning work performance.
- Work in a group of two to cater special events according to client specifications.
- Participate in the day-to-day set up, such as setting up tables, cleaning the work areas, aiding with renovations.
Student Cancer Registrar
Meridian Oncology Associates
03.2023 - 09.2023
- Organized an average of 100 electronic and physical medical records daily and assign codes.
- Collaborated with one other cancer registrar to divide daily tasks and to complete case findings.
- Participated in the weekly meetings of the Oncology Board.
- Developed an in-depth knowledge of computer software applications and medical coding.
- Utilized interpersonal relation and communication essentials when speaking with members of the medical staff.
- Maintained established departmental policies, procedures, objectives, and HIPAA confidentiality.
Cashier
Winn Dixie Grocery Store
06.2020 - 10.2022
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with returns, refunds and resolving transaction issues.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Processed refunds and exchanges in accordance with company policy.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
A.A.S - Health Information Technology
Meridian Community College
05.2024
General College Courses -
Alcorn State University
05.2020
Skills
- Team member support
- POS operation
- Supply restocking
- Professional appearance
- Customer service
- Strong work ethic
- Relationship management
- Multitasking and organization
- Product knowledge
- Credit and cash transactions
- Cash register operation
- Attention to detail
- Inventory restocking
- Written and verbal communication
Certification
- RHIT - Registered Health Information Technician
Timeline
Student Cancer Registrar
Meridian Oncology Associates
03.2023 - 09.2023
Server
Diamond Jim's & Mrs. Donna's Steakhouse
10.2022 - Current
Cashier
Winn Dixie Grocery Store
06.2020 - 10.2022
General College Courses -
Alcorn State University
A.A.S - Health Information Technology
Meridian Community College
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