Lakel White
Orlando,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about professional growth and opportunities to learn and diversify clinical skill set.
Overview
4
4
years of professional experience
3
3
Certification
Work History
Clinician
Meridian Behavioral Healthcare, Inc
06.2021 - Current
- Implemented crisis intervention strategies when needed, ensuring immediate safety measures were in place for at-risk patients.
- Delivered high-quality client care by conducting thorough assessments, developing treatment plans, and providing ongoing therapeutic support.
- Conducted group therapy sessions to facilitate skill development, coping strategies, and emotional processing among participants. (i.e., Nurturing Parent Program)
- Improved client outcomes by implementing evidence-based clinical practices and interventions(e.g.,Parent Child Interaction Therapy, DBT, CBT)
- Increased client satisfaction scores through empathetic listening, clear communication, and timely resolution of concerns.
- Self-motivated, with strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with strong work ethic managing caseloads of 30-40 clients.
Crisis Line Worker
Meridian Behavioral Healthcare, Inc
11.2021 - 08.2022
- Handled high call volumes up of up to 15-30 calls per shift calmly and efficiently, balancing empathy with time management skills.
- Enhanced crisis line's reputation in community by consistently providing high-quality, compassionate support to individuals facing challenges or crises.
- Reduced wait times for callers through efficient call management and timely response to incoming contacts.
- Established trust with diverse caller populations by demonstrating cultural sensitivity and inclusivity during all interactions.
- Contributed to supportive work environment by actively participating in team meetings and trainings.
- Maintained up-to-date knowledge of crisis intervention techniques through ongoing professional development.
- Ensured confidentiality of caller information by adhering to strict privacy policies and procedures.
- Enhanced team performance by collaborating with colleagues in sharing resources and best practices.
Server/Bartender
Another Broken Egg Cafe
10.2016 - 02.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Master of Science - Social Work
University of North Florida
Jacksonville, FL04.2021
Bachelor of Science - Social Work
University of North Florida
Jacksonville, FL05.2020
Skills
- Clinical Documentation
- Clinical assessment
- Ethical Practice
- Therapeutic Techniques
- Behavioral Interventions
- Lesson Planning
- Treatment Planning
- Self-reflection
- Therapeutic Interventions
Accomplishments
- Instrumental in facilitating Nurturing Parenting Program within my agency as being the only trained provider, and successfully graduating two classes.
- Completed training, supervision and additional requirements for Parent Child Interaction therapy certification.
- Active member of Stakeholder Committee
Certification
- Licensed Clinical Social Worker
- Certified in Parent Child Interaction Therapy
- Licensed Practitioner Of The Arts
- Certified Nurturing Parenting Facilitator
exercising, finding new parks, going on hikes
Showing up for my clients and my team is my main goal as a professional. I've found that when I make time to spend in the out doors, soaking in fresh air and all the beauty nature has to offer my mind is alert and my heart is receptive.
Timeline
Crisis Line Worker
Meridian Behavioral Healthcare, Inc
11.2021 - 08.2022
Clinician
Meridian Behavioral Healthcare, Inc
06.2021 - Current
Server/Bartender
Another Broken Egg Cafe
10.2016 - 02.2021
Master of Science - Social Work
University of North Florida
Bachelor of Science - Social Work
University of North Florida