Summary
Overview
Work History
Education
Skills
Certification
Timeline
National Honor Society
Generic

Laken Alley

Blue Springs,MO

Summary

Dedicated professional with a diverse background in customer service and education. Known for strong critical thinking and attention to detail, contributing to impactful learning environments and positive customer interactions.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Dutch Bros
Blue Springs, MO
05.2025 - Current
  • Executed exceptional customer service strategies in fast-paced environment to enhance customer satisfaction.
  • Assisted in maintaining cleanliness and organization of work area to promote safety and efficiency.
  • Managed customer inquiries and resolved issues promptly to enhance overall satisfaction.
  • Oversaw point-of-sale transactions, prioritizing precision and detail to enhance customer service experience.

Sales Representative

Metro Golf
Blue Springs, MO
05.2025 - Current
  • Developed and maintained relationships with clients to drive repeat business.
  • Conducted product demonstrations to enhance customer understanding and engagement.
  • Collaborated with team members to identify sales opportunities and strategies.
  • Provided exceptional customer service to ensure client satisfaction and loyalty.

Child Care Center Teacher

BLS Early Childhood Center
Grain Valley, MO
01.2020 - 05.2025
  • Developed engaging lesson plans that fostered social, emotional, and cognitive growth in children.
  • Implemented classroom management techniques to create a positive learning environment.
  • Collaborated with parents to communicate children's progress and address concerns effectively.

Education

Clinical Diagnostic Sciences

Metropolitan Community College
Kansas City, MO
05-2029

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Certification

  • Adult and Pediatric CPR/First Aid/AED

Timeline

Customer Service Representative

Dutch Bros
05.2025 - Current

Sales Representative

Metro Golf
05.2025 - Current

Child Care Center Teacher

BLS Early Childhood Center
01.2020 - 05.2025

Clinical Diagnostic Sciences

Metropolitan Community College

National Honor Society

I organized fund raisers and volunteered within the community.