Summary
Overview
Work History
Education
Skills
Timeline
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Lakendra Harris

Mesquite

Summary

Dedicated retail professional with over 9 years of experience in customer service and sales. Proven ability to thrive in fast-paced, customer-first environments by delivering exceptional shopping experiences, building loyal customer bases, and supporting store operations. Seeking a Retail Seasonal Sales Associate position to leverage my communication skills, adaptability, and availability for varied shifts, including weekends and peak periods

Overview

9
9
years of professional experience

Work History

Cashier/Customer Service

Macy's
01.2021 - Current
  • Delivered exceptional in-store shopping experiences by greeting and assisting customers with product inquiries.
  • Built a highly satisfied and loyal customer base through friendly engagement, uncovering customer needs, and making tailored product recommendations.
  • Demonstrated thorough knowledge of store policies and procedures, ensuring they were followed consistently.

Sales Associate/Cashier

Ross Dress For Less
04.2017 - 01.2021
  • Provided excellent customer service by identifying customer needs and suggesting relevant products, contributing to strong sales results.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled customer transactions, returns, and exchanges efficiently while following store policies to resolve customer issues.

Cashier/Customer Service

Dollar Tree
05.2015 - 04.2017
  • Greeted customers, processed payments, and handled merchandise returns, refunds, and exchanges.
  • Maintained a clean and organized checkout area, ensuring a smooth and pleasant shopping experience for customers.
  • Consistently demonstrated adaptability and flexibility, taking on additional tasks during peak periods and supporting store operations.

Education

High School Diploma -

Bryan Adams
Dallas, TX
06.2008

Skills

  • Customer Engagement
  • Active Listening
  • Problem Solving
  • Product Knowledge
  • Upselling & Cross-Selling
  • Meeting Sales Targets
  • Effective Communication
  • Feedback Receptiveness
  • Team Collaboration
  • Shift Flexibility
  • Quick Learner
  • Multitasking

Timeline

Cashier/Customer Service

Macy's
01.2021 - Current

Sales Associate/Cashier

Ross Dress For Less
04.2017 - 01.2021

Cashier/Customer Service

Dollar Tree
05.2015 - 04.2017

High School Diploma -

Bryan Adams

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Lakendra Harris