Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lakendra Noble

Pharmacy Technician
Baltimore,MD

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Overview

12
12
years of professional experience
5
5
years of post-secondary education
1
1
Language

Work History

Pharmacy Technician

Giant Pharmacy
Baltimore, MD
05.2012 - Current
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Processed over 300 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.

Childcare Assistant

YMCA Of Central Maryland
Catonsville, MD
06.2007 - 10.2008
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Promoted language development skills through reading and storytelling.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Instructed children in health and personal habits, such as eating, resting and toileting.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Maintained classrooms by disinfecting and sterilizing surfaces and toys.
  • Supervised children during in-classroom activities and on playground.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Enforced rules and instructions to maintain discipline.

Education

Associate of Science -

Baltimore City Community College
Baltimore, MD
09.2005 - 06.2007

High School Diploma -

Western High School
Baltimore, MD
09.2001 - 06.2005

Skills

Advanced math skills

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Timeline

Pharmacy Technician

Giant Pharmacy
05.2012 - Current

Childcare Assistant

YMCA Of Central Maryland
06.2007 - 10.2008

Associate of Science -

Baltimore City Community College
09.2005 - 06.2007

High School Diploma -

Western High School
09.2001 - 06.2005

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Lakendra NoblePharmacy Technician