Overview
Work History
Education
Skills
Certification
references
Timeline
Generic

Lakendra Terry

Colorado Springs,CO

Overview

15
15
years of professional experience
1
1
Certification

Work History

Branch Manager

HERTZ
10.2023 - 02.2025
  • Insurance rental claims, regular rentals, customer service, financials, fuel logs, manage a team of 7, open-close location, credit-debit card payments, Lyft rentals, uber rentals, government rentals.

Operations Manager

Hertz
Colorado Springs, CO
04.2021 - 10.2023
  • Customer service, credit,debit transactions,answering phone close and open, exchange vehicles, tow in, paperwork
  • Manage a team on 20

Collections Representative

Firstsource Solutions
Colorado Springs, CO
09.2019 - 04.2021

Reconciliation Data Entry

Tax and Accounting specialists
Colorado Springs, CO
03.2019 - 07.2019
  • Quick books, front desk service, accounting excel, outlook, filing tax returns, AR reports, reconciliation data entry

Sales Associate

XFINITY Store by Comcast
09.2018 - 03.2019
  • Customer service, sale internet cable and cellphone service, credit check, collect payment, answer phones, multiple systems.

Case Coordinator

Amada Senior Care
Colorado Springs, CO
12.2017 - 06.2018
  • Scheduling vets with va. Calling providers for availability for vets to be seen.

Case Aide

Intervention
Pueblo, CO
11.2015 - 01.2017
  • Responsibilities
  • Collection urine sample, custom service, court documents, payments phone service front desk services

Assistant Manager

Advanced Auto
Colorado Springs, CO
09.2013 - 06.2015
  • Responsibilities
  • Manager duties, open and close store, customer service, assisting customers when needed, installing batteries, windshield wipers.
  • Assistant Manager rms - Pueblo, CO

Customer Service

03.2010 - 01.2012
  • Collecting cell phone bill payments, assisting customers when wanted to speak to a manager.

Education

Diploma - undefined

South High School
Pueblo, CO

Graduated in Medical assistant - undefined

Intellitec College
Colorado Springs, CO
09.2021

Skills

  • Accounts Payable
  • Front Desk
  • Customer Service
  • Personal Care
  • Management (5 plus year)
  • Quickbooks (Less than 1 year)
  • Care Giver
  • Housekeeping Supervisor
  • Janitorial
  • Reconciliation (Less than 1 year)
  • Call Center
  • Home Care
  • CSR

Certification

  • Certified Medical Assistant
  • First Aid Certification

references

  • Tawon Jones (719)640-9617
  • Kathy Johnson (719)568-5070
  • Kenneth Dickson (719)659-2095

Timeline

Branch Manager

HERTZ
10.2023 - 02.2025

Operations Manager

Hertz
04.2021 - 10.2023

Collections Representative

Firstsource Solutions
09.2019 - 04.2021

Reconciliation Data Entry

Tax and Accounting specialists
03.2019 - 07.2019

Sales Associate

XFINITY Store by Comcast
09.2018 - 03.2019

Case Coordinator

Amada Senior Care
12.2017 - 06.2018

Case Aide

Intervention
11.2015 - 01.2017

Assistant Manager

Advanced Auto
09.2013 - 06.2015

Customer Service

03.2010 - 01.2012

Diploma - undefined

South High School

Graduated in Medical assistant - undefined

Intellitec College
Lakendra Terry