La'Kenja Norman
Cocoa,Florida
Overview
12
12
years of professional experience
1
1
Certification
Work History
Security Officer/Screener
Terminal Security Solutions
Cape Canaveral, FL
01.2024 - Current
- Collaborated with law enforcement agencies to address security threats and incidents effectively.
- Conducted routine patrols of port facilities to detect and deter unauthorized activities.
- Monitored access points to ensure compliance with security protocols and regulations.
Security Officer
Walmart/Securitas
Jacksonville, FL
02.2022 - 01.2024
- Monitored premises and conducted regular patrols to ensure safety and security of property.
- Responded promptly to incidents, investigated disturbances, and reported findings to management.
- Assisted in training new security personnel on protocols and emergency procedures.
- Collaborated with local law enforcement to enhance security measures and response strategies.
Loss Prevention Officer
Ross Dress for Less
Merritt Island, FL
04.2019 - 02.2022
- Monitored surveillance systems to detect and prevent theft incidents.
- Conducted regular audits of inventory to ensure accuracy and security.
- Collaborated with law enforcement during investigations of criminal activity.
Office Assistant
SoftDev Incorporated
Jacksonville, Florida
07.2017 - 09.2019
- Respond to all inquiries and requests in a timely manner
- Resolve conflicts and issues with speed and efficiency
- Add to high-level of customer satisfaction by constantly maintaining friendly attitude
Administrative Assistant
Dr. Francis Ashie MD
Rockledge, Florida
05.2015 - 06.2017
- Serve as primary point of contact for incoming phone calls per day, addressing inquiries and resolving concerns
- Developed positive relations with external vendors and clients
Senior Team Memeber
Chick-fil-A
Viera West, Florida
12.2013 - 05.2015
- Add to high-level of customer satisfaction by constantly maintaining friendly attitude
Education
High School - undefined
Rockledge High School
05.2016
Skills
Data entry
Receptionist
Customer service
Security Screening
Certification
TWIC card
Class D Security License
Timeline
Security Officer/Screener
Terminal Security Solutions
01.2024 - Current
Security Officer
Walmart/Securitas
02.2022 - 01.2024
Loss Prevention Officer
Ross Dress for Less
04.2019 - 02.2022
Office Assistant
SoftDev Incorporated
07.2017 - 09.2019
Administrative Assistant
Dr. Francis Ashie MD
05.2015 - 06.2017
Senior Team Memeber
Chick-fil-A
12.2013 - 05.2015
High School - undefined
Rockledge High School