Overview
Work History
Education
Skills
Timeline
Generic

Lakerisha Brown

Wilkes-Barre,PA

Overview

9
9
years of professional experience

Work History

Front Desk Receptionist

Hyatt
Plymouth, PA
05.2020 - 12.2020
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Assisted with preparing reports, presentations and other documents as requested by management staff.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.

Front Desk Receptionist

Quality Inn Hotel
Denver , CO
02.2012 - 11.2013
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Assisted with preparing reports, presentations and other documents as requested by management staff.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Provided administrative support such as filing documents, photocopying and scanning materials.

Education

GED -

Clearfield Beauty Academy
Clearfield
12-2011

Skills

  • Greeting And Seating Clients
  • Greeting Guests
  • Mail Sorting And Routing
  • Data Entry
  • Managing Patient Records
  • Organization And Recordkeeping
  • Administrative Writing
  • Administrative Skills
  • Cash Reconciliation
  • Credit And Cash Payments
  • Credit Card Handling
  • Payment Processing
  • Welcoming Guests
  • Customer Assistance And Interaction
  • Scheduling Appointments
  • Guest Satisfaction
  • Service Appointment Scheduling
  • Appointment Setting
  • Mail Handling

Timeline

Front Desk Receptionist

Hyatt
05.2020 - 12.2020

Front Desk Receptionist

Quality Inn Hotel
02.2012 - 11.2013

GED -

Clearfield Beauty Academy
Lakerisha Brown