Lakesha Box

Remotely assist customers in a high call volume call center in the banking industry for Bank of America. Processed refunds and handled issues pertaining to deposits and withdrawals.

• Driving a Hilo for the Assembly Department Loading and unloading racks from turntable on assembly line
• Taking empty and full racks back to their proper storage area
• Keep line stocked with details

• Enroll, modify, unenroll healthcare or healthcare options of numerous Medicare patients for Blue Cross during open enrollment

• Process personal information for Dealerships for car buyers by modifying information in the database

• Worked in a Call Center setting, Booking changing cancelling travel arrangements for numerous corporate clients
• Answering calls in a fast pace environment