Lakesha Evans
Baltimore,MD
Summary
Motivated and detail‑oriented administrative professional seeking a position within your organization where my education, strong analytical abilities, and extensive administrative experience can support efficient operations and high‑quality public service. Demonstrates exceptional communication, adaptability, and teamwork, with a proven ability to learn quickly and excel in fast‑paced environments. Committed to maintaining a positive attitude, supporting organizational goals, and continuously developing professional skills to be a valuable asset to the agency.
Overview
26
26
years of professional experience
Work History
Secretary
Baltimore City Public School System
Baltimore, Md
08.2003 - Current
- Coordinated administrative tasks to support school operations and enhance efficiency.
- Managed scheduling and communication between faculty, staff, and parents to streamline processes.
- Maintained accurate records and files in compliance with district policies and regulations.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
- Facilitated inter-departmental communication to ensure all parties were informed of key updates.
- Supported project management activities, contributing to timely completion of key initiatives.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Office Assistant (Extended Day Program)
Bluford Drew Jemison STEM Academy
Baltimore, Md
10.2007 - 04.2010
- Oversaw attendance monitoring by inputting student data into SASI system for present, absent, and tardy classifications.
- Executed diverse and intricate office support tasks to enhance operational efficiency.
- Welcomed office visitors and guided them to appropriate locations.
- Operated various office machines and equipment to support daily operations. Received, opened, sorted, delivered, and distributed mail efficiently.
- Managed incoming telephone calls, delivering information on office functions, operations, and procedures.
Administrative Assistant
Cardinal Robes Company Inc.
Timonium, Md
06.2000 - 01.2002
- Process all incoming and outgoing robes.
- Order supplies
- Made all payment arrangements, and ensured that all accounts were updated.
- Scheduled customers to get fitted for robes.
- Provided excellent customer service
Education
Business Management
University Of Baltimore
Baltimore, Maryland03.2026
Business Administration/Management
Strayer University
White Marsh, Maryland01.2012
Accounting Major
Coppin State University
Baltimore, Md01.2002
Diploma - Business-Accounting
Mergenthaler Vocational Technical High School
Baltimore, Md01.2000
Skills
Microsoft Word
Microsoft Excel
WordPerfect
SETS (Special Education Tracking System) SASI Attendance System
Data Entry
Customer Service
Record-keeping & Filing
Confidentiality (FERPA)
Classroom Support
Behavior Management
SupportCommunication & Interpersonal Skills
Professional Profile
- Excellent team player with strong independent work skills
- Highly organized and detailed oriented
- Strong interpersonal and communication abilities
- Ability to manage multiple tasks in fast-paced environments
Core Qualifications
- Administrative & Clerical Support
- Special Education Support (IEPs, SETS, Compliance)
- Records & Data Management
- Student Supervision & Behavior Support
- Parent & Stakeholder Communication
- Classroom & Instructional Assistance
- Customer Service & Public Interaction
- Microsoft Office (Word, Excel)
- File Management & Confidentiality
- Positive Reinforcement & Student Motivation
Timeline
Office Assistant (Extended Day Program)
Bluford Drew Jemison STEM Academy
10.2007 - 04.2010
Secretary
Baltimore City Public School System
08.2003 - Current
Administrative Assistant
Cardinal Robes Company Inc.
06.2000 - 01.2002
Business Management
University Of Baltimore
Business Administration/Management
Strayer University
Accounting Major
Coppin State University
Diploma - Business-Accounting
Mergenthaler Vocational Technical High School