Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
LaKesha Meaux

LaKesha Meaux

Kaplan,LA

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Overview

12
12
years of professional experience

Work History

Owner

Quality Reps Call Center, LLC
09.2020 - Current
  • Hold interviews, payroll, helping agents find clients that fit their lifestyle on the arise platform, answering incoming customer service calls for our clients, tracking packages, placing orders, creating cases for lost or damaged items.

CSR

Arise Virtual Solutions
08.2012 - 09.2020
  • Sub Contractor with Arise answering incoming customer service calls, inputting payments, de-escalating customers, tracking packages, dispatching roadside assistance, booking cruises and timeshares, dispatching medical transportation, and placing orders for retail clients.

Education

Associates of Computer Science - Computer Information Science

Everest University Online
08.2012

n/a - Electrical Science

Remington College
07.2007

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Financial Management
  • Staff hiring
  • Sales Tracking
  • Payroll Administration and Timekeeping
  • Recruitment

Timeline

Owner

Quality Reps Call Center, LLC
09.2020 - Current

CSR

Arise Virtual Solutions
08.2012 - 09.2020

Associates of Computer Science - Computer Information Science

Everest University Online

n/a - Electrical Science

Remington College

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LaKesha Meaux