Lake'shia Smith
Mobile,Alabama
Summary
Reliable Medical Records Clerk with [Number] years of experience receiving, routing, filing and delivering wide range of medical documentation. Energetic and focused with strong organizational skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Medical Records Clerk
Smith & Gayle Medical Center
05.2018 - 02.2022
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Tracked and monitored requests for medical records release.
- Maintained patient confidence by keeping patient records information confidential
- Scanned medical records in digital format for easy retrieval and accessibility
Cashier
Southern Eastern Salvage
03.2011 - 04.2012
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
Cashier
Pilot Travel Centers
08.2004 - 04.2007
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Processed refunds and exchanges in accordance with company policy.
- Set up new sales displays each week with fresh merchandise.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
High School Diploma -
Cf Vigor High School
Prichard, AL05.1995
Skills
- Doctor Communication
- Call Transfers
- New Patient Chart Preparation
- Staff
- Staff Training
Timeline
Medical Records Clerk
Smith & Gayle Medical Center
05.2018 - 02.2022
Cashier
Southern Eastern Salvage
03.2011 - 04.2012
Cashier
Pilot Travel Centers
08.2004 - 04.2007
High School Diploma -
Cf Vigor High School
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