Lakeva Roebuck
Canon,Georgia
Summary
Proactive and customer-focused, I excelled at Lakehartwell Wildlife Safari by enhancing the shopping experience through meticulous shop organization and engaging customer service. Demonstrated exceptional work ethic by improving store layout and efficiency in cash handling, along with upselling. Known for patience, empathy, and dependability, significantly contributed to team success and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Gift Shop Sales Associate
Lakehartwell Wildlife Safari
06.2021 - Current
- Completed daily tasks accurately and on-time to support gift shop needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Swept and mopped floor, wiped windows and fixtures before and after closing to support cleanliness and maintain organized store.
- Improved store layout by organizing merchandise according to season and trends, enhancing customer shopping experience.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
- Assisted customers in locating items, ensuring a positive shopping experience.
Education
High School Diploma -
Emmanuel University
Franklin Springs, GA05-2027
Skills
- Customer Engagement/Assistance/Service
- Upselling strategies
- Shop organization
- Work Ethic and Integrity
- Honest and Dependable
- Patience and Empathy
Timeline
Gift Shop Sales Associate
Lakehartwell Wildlife Safari
06.2021 - Current
High School Diploma -
Emmanuel University
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