Lakha Miles
Cincinnati
Summary
Motivated marketing and business graduate with a focus on brand strategy, sales growth, and customer engagement. Background in fine dining sharpened leadership, problem-solving, and relationship-building skills, complemented by project experience in retail marketing and brand promotion.
Overview
6
6
years of professional experience
Work History
Professional Server
Jeff Ruby Culinary Entertainment
Cincinnati
08.2023 - Current
- Delivered exceptional customer service in a high-volume fine dining environment, managing 400–600 guests per night.
- Developed and implemented effective sales strategies, driving $15,000 in weekly sales.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Trained new employees on service protocols to maintain quality consistency.
- Organized tasks effectively to enhance service efficiency and achieve operational goals.
- Maintained updated knowledge through continuing education and advanced training.
- Developed effective sales strategies to enhance customer satisfaction and boost sales.
Server
Olive Garden
Cincinnati
05.2019 - 09.2023
- Delivered exceptional customer service to elevate dining experiences.
- Collaborated with team members to optimize restaurant operations.
- Assisted in setup for social events and food deliveries.
- Executed cash handling duties, including counting money and balancing registers.
Education
Bachelor of Arts - Organizational Leadership | Minor in Marketing
University of Cincinnati
Cincinnati, OH05-2025
Skills
- 8 Hubspot Digital Marketing certifications
- Interpersonal communication
- Creative marketing techniques
- Organization and time management
- Sales strategies
- Task organization
Timeline
Professional Server
Jeff Ruby Culinary Entertainment
08.2023 - Current
Server
Olive Garden
05.2019 - 09.2023
Bachelor of Arts - Organizational Leadership | Minor in Marketing
University of Cincinnati
Similar Profiles
Maggie CarnohanMaggie Carnohan
Restaurant Hostess at Jeff Ruby Culinary EntertainmentRestaurant Hostess at Jeff Ruby Culinary Entertainment
Lance BollensLance Bollens
Culinarian at Jeff Ruby Culinary EntertainmentCulinarian at Jeff Ruby Culinary Entertainment
Olivia DismeauxOlivia Dismeaux
Cocktail Server at Jeff Ruby Culinary EntertainmentCocktail Server at Jeff Ruby Culinary Entertainment
Sean HarrisSean Harris
Mechanic at M&M Service Inc.Mechanic at M&M Service Inc.
Joseph WalshJoseph Walsh
Outdoor Assistant at Great Parks of Hamilton CountyOutdoor Assistant at Great Parks of Hamilton County