Lakiesha Hannah

• Optimized account profitability by closely monitoring financial metrics, adjusting pricing strategies as needed based on market conditions or competitive pressures.
• Developed strong relationships with key clients, leading to increased revenue and repeat business.
• Conducted regular account reviews, ensuring alignment with client objectives and addressing any challenges proactively.
• Maintained current knowledge of evolving changes in marketplace.

• Motoring staff as they load items onto plane, I also administer equipment to staff so they can be on the runway in a timely matter to receive product.

• Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Reduced patient anxiety through effective communication and active listening skills.
• Kept accurate records of patients' care, condition, and progress.
• Maintained clean, safe, and well-organized patient environment.

• Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
• De-escalated and resolved customer complaints with punctual, polite and professional service.
• Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
• Negotiated favorable terms in client contracts, safeguarding company interests.

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• Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
• Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
• Provided exceptional customer service by empathizing with clients'' financial situations while working towards mutually beneficial solutions.

• Developed strong relationships with clients through excellent customer service and regular followups.
• Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
• Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
• Increased sales revenue by consistently meeting and exceeding sales targets.
• Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
• Negotiated prices, terms of sales and service agreements.

• Maintained accurate records of interview outcomes, ensuring timely follow-up and feedback to candidates.
• Identified top talent through skillful interviewing techniques, improving overall quality of hires.

• Extensive knowledge and experience cashiering and providing customer service.
• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Issue receipts, refunds, credits, or change due to customers.
• Answer customers' questions, and provide information on procedures or policies.
• Process merchandise returns and exchanges.
• Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

• Lead and worked with students for after school programs and provide supervision.
• Obtaining skills such as answering phones, filing papers and assisting students with other financial aid information.