La Kiesha Williamson

• Assisted with event setup, including staging, seating arrangements, and guest navigation, while also managing cash registers as needed.
• Performed comprehensive cleaning and maintenance tasks, such as floor care, restroom sanitation, window cleaning, and waste disposal, ensuring a clean and welcoming environment.
• Provided porter services during client functions, including biohazard cleanup and sharps removal, maintaining safety and hygiene standards.

• Oversaw store operations, including opening and closing procedures, supervising associates, and maintaining clean and customer-friendly environment.
• Provided exceptional customer service by greeting guests, assisting with product inquiries, replenishing inventory, and directing complex issues to management.
• Maintained merchandise presentation standards and ensured accurate sales tracking and reporting to support operational goals.

• Prepared dining areas before guests were seated, decorated tables with candles, napkins, linens, and flowers, and placed tableware and condiments on tables.
• Served water and welcome snacks, refilled beverages, took orders, removed dirty utensils, and replenished as needed, while carrying heavy trays and standing for long hours.
• Multitasked and remained calm and professional in fast-paced environment.

• Completed shipments by processing and loading orders, pulling materials, packing boxes, and placing orders in delivery area.
• Completed deliveries by driving truck or van to and from vendors and maintained the vehicle by completing preventive maintenance requirements and arranging for repairs.
• Enforced inventory controls by collecting stock location orders and printing requests.

°Cleaning & Sanitation: Thoroughly clean and sanitize lobbies, restrooms, elevators, corridors, and public lounges following established procedures.

°Waste Management: Collect and dispose of trash and soiled linens in designated areas.

Restocking: Replenish supplies (paper towels, soap, toilet paper) in public restrooms and other assigned spots.

°Floor Care: Vacuum, sweep, mop, and sometimes shampoo carpets or scrub hard floors.

°Surface Care: Dust, polish, and clean furniture, fixtures, windows, walls, and other surfaces.

°Reporting: Identify and report maintenance issues, damages, or safety hazards to supervisors.

°Guest Service: Respond to guest requests for assistance in public areas.

°Equipment Maintenance: Clean, maintain, and store cleaning tools and equipment properly.

Skills & Qualifications

°Attention to Detail: To ensure high standards of cleanliness.

Physical Stamina: Ability to stand, walk, lift (up to 50 lbs), and bend for extended periods.

°Teamwork: Contribute to a positive team spirit.

°Communication: Basic communication skills for guest interaction and team coordination.

Experience: Previous housekeeping or cleaning experience, often in hospitality, is preferred.

• Conducted thorough inspections of guest rooms to maintain high cleanliness and presentation standards.
• Coordinated with housekeeping staff to optimize room turnover times while ensuring quality service delivery.
• Identified areas for improvement in room readiness processes, enhancing overall guest satisfaction experience.
• Directed the implementation of best practices for maintaining room inventory and supply management effectively.