Dynamic Dispatcher with proven expertise at Mt Vernon Police Department, excelling in emergency response coordination. Skilled in data entry and customer service, adept at prioritizing calls and problem-solving under pressure. Recognized for exceptional attention to detail and decision-making abilities, ensuring efficient communication between police, fire, and EMS teams.
Overview
19
19
years of professional experience
Work History
Dispatcher
Mt Vernon Police Department
09.2022 - Current
Emergency Response Dispatcher. Including Police, Fire and EMS
Pawn Broker
Peoples Choice Cash and Pawn
05.2019 - 09.2022
Negotiated fair prices for both buying and selling items while maintaining profitability goals for the business.
Made loans on Type items after closely inspecting item values, collecting payments or tangible property as collateral.
Maintained a clean, organized, and secure store environment to ensure smooth operations and prevent theft.
Complied with local, state and federal laws in reviewing identification, obtaining thumbprints and verifying serial numbers against law enforcement databases.
Warehouse Worker
Walgreens Distribution Center
05.2006 - 05.2019
Loaded, unloaded, and moved material to and from storage and production areas.
Consistently lifted materials weighing as much as Number pounds.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
Increased accuracy of inventory records through meticulous documentation and regular audits.
Supported customer satisfaction efforts through prompt resolution of delivery issues.
Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.