Laking Truly
Charleston,MS
Summary
Reliable Store Manager with 23 years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement and leverage substantial marketing prowess to strengthen and expand revenue streams.
Overview
25
25
years of professional experience
Work History
Store Manager
Mr Jiffy
08.2000 - Current
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage
Assistant Manager
PLS Financial Services
05.2009 - 08.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Bank Teller
First security Bank
08.2013 - 08.2014
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy
- Responded and assisted customers with account inquiries and updates
Education
Bachelor - Social Work
University of Mississippi
University, MSAssociate of Arts - General Studies
Coahoma Community College
Clarksdale, MS05.2003
Skills
- Payroll Management
- Employee Supervision and Motivation
- Store Opening and Closing
- Inventory Management
- Recruiting and Hiring
- Shift Scheduling
Timeline
Bank Teller
First security Bank
08.2013 - 08.2014
Assistant Manager
PLS Financial Services
05.2009 - 08.2014
Store Manager
Mr Jiffy
08.2000 - Current
Associate of Arts - General Studies
Coahoma Community College
Bachelor - Social Work
University of Mississippi