Lakira Massey
WINGATE,NC
Summary
Capable pharmacy team member with 2 almost 3 years of experience and success in working within fast-paced retail pharmacy settings proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Excellence in maintaining drug inventories and updating pharmacy records. Excited to bring talent and customer service to growing pharmacy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walmart
05.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
Inventory Specialist
CVS Pharmacy
08.2021 - 05.2023
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Reduced expired or damaged medications waste by closely monitoring expiration dates and promptly removing items as needed.
Education
High School Diploma -
Forest Hills High School
Marshville, NC07.2019
Skills
- Problem-solving skills
- HIPAA Regulations
- Medication Dispensing
- Workflow Optimization
- Insurance Verification
- FDA Drug Safety Guidelines
- Certified Pharmacy Technician (CPhT)
- Data Entry
- Customer Service
- Heartsaver First Aid CPR AED
- Immunization
Accomplishments
-Extensively trained to give patients vaccinations
Certification
- CPhT - Certified Pharmacy Technician
- BLS certified conducted by American Red Cross
Timeline
Certified Pharmacy Technician
Walmart
05.2023 - Current
Inventory Specialist
CVS Pharmacy
08.2021 - 05.2023
High School Diploma -
Forest Hills High School