Lakisha Brown
Ellenwood,GA
Summary
Results-driven General Manager with extensive experience in directing daily operations and managing budgets. Expert in customer service and conflict resolution, dedicated to creating a positive work environment and enhancing staff collaboration to achieve organizational goals.
Overview
25
25
years of professional experience
Work History
General Manager
Freese II, inc.
Conley, Georgia
06.2001 - 02.2026
- Managed daily business operations, overseeing budgeting, staffing, scheduling, inventory control, customer service, and sales to ensure smooth functionality.
- Directed daily operations, enhancing productivity and efficiency across all departments.
- Fostered teamwork and communication among diverse staff members, enhancing collaboration and operational synergy.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Resolved customer complaints promptly while upholding high-quality service standards.
- Created schedules and monitored payroll to remain within budget.
- Maintained relationships with vendors to secure competitive pricing on supplies and materials, optimizing procurement processes.
Education
Associate of Science - Business Administration
Georgia Perimeter College
Decatur, GA05-2013
Skills
- Operations management
- Budgeting
- Inventory management
- Staff recruitment
- Vendor negotiation
- Customer service
- Outsourcing
- Conflict resolution
- Effective communication
Timeline
General Manager
Freese II, inc.
06.2001 - 02.2026
Associate of Science - Business Administration
Georgia Perimeter College