Lakisha Kelly

• Handle install, service and customer service work assigned by Management.

• Scheduling / filling schedule gaps

• Install and service backlog management

• Manage managing missing paperwork/scanning

• Update customer accounts

• Assist with customer credits and cancellations

• Insurance verification

• Preparing patient admission and discharge documentation

• Collecting Co-pays and deductibles

• Greeting patients and their caregivers on arrival.

• Collecting information such as patient details, medical history, billing, and insurance information, etc.

• Performing general administrative tasks.

• Greeting each customer

• Ability to respond and resolve customer's request and concerns

• Organize and maintain work space,

• Telephone etiquette

• Ability to effectively manage time and prioritize task.