Summary
Work History
Education
Skills
Software
Timeline
Generic

Lakisha Perkins

Odenton,MD

Summary

Results-driven Property Manager accustomed to overseeing operations with strong attention to detail. Successful in high-volume, fast-paced environment. Skilled in leading teams to meet objectives in stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 20 years of management performance. Proven track record of diligently managing all aspects of daily operations while increasing and maintaining a high level of occupancy. Creative problem solver skilled at de-escalating situations and driving positive change.

Work History

Association Area Manager

LEDIC MANAGEMENT GROUP, LLC.
MEMPHIS, TN
  • Supervised 18 location managers and managed 21 Condos, maintaining contractual, compliance and reporting requirements for all areas and assets.
  • Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets.
  • Increased profits through effective sales training, troubleshooting P&L areas and training new managers on web-based collecting system and key sales tactics.
  • Oversaw budget planning, strategy development, community outreach for organization.

Regional Property Manager

Rich Smith Properties
West Memphis, AR
  • Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing quality control oversight.
  • Oversaw day-to-day operations of multi-family and senior Section 8 properties.
  • Assisted with annual budget creation and managed portfolio according to approved budgeted parameters.
  • Handled terminations, performance evaluations, and staff coaching to maintain top property operations.
  • Assessed reports on occupancy, delinquency, budget variance, and make-readies generated by on-site staff.
  • Negotiated vendor contracts and presented to owners for approval.
  • Inspected community common areas, apartment units, and model appearance to address problems.
  • Conducted property visits to assess curb appeal, office upkeep, and maintenance activities.
  • Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
  • Analyzed and evaluated monthly and quarterly financial statements.
  • Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
  • Managed operations and leasing of approximately 600apartment homes.

Property Manager

Archstone-Smith
Arlington, Virginia
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Maintained sufficient number of units market-ready for lease.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Trained various Customer Service classes, and software classes such as AMSI, MRI, LRO.

Leasing Consultant

Archstone-Smith
Arlington, Virginia
  • Prepared written communications, reports and documents. to facilitate lease request, extensions and renewals.
  • Professional oral communication skills with customers, vendors, contractors and commercial tenants.
  • Applied knowledge of HUD and Tax Credit laws to complete more than 238 accurate and thorough compliance investigations.
  • Used Microsoft Word, Excel, Share Point and Power Point to create documents and other communications to run reports and perform analysis of property metrics.
  • Worked with lessors to ensure they understood all aspects of their lease and assisted in the negotiations of reasonable accommodations and addendums.
  • Utilized MRI software system to enter customer date and as a marketing tool to analyze marketing trends and optimize rent rates.
  • Developed team communications and information for meetings with management team to understand needs and achieve target results.

Education

Business Information Systems

Old Dominion University
Norfolk, VA

Skills

  • Lease Negotiations
  • Contract Compliance
  • Sales Tracking
  • Accounts Payable/Receivable
  • Budget Preparations
  • Customer Service
  • Vendor Relations
  • Administrative Leadership
  • Program Management
  • Leasing and Marketing
  • Market Tracking
  • Program Improvements
  • Property Maintenance
  • Security Management and Enhancement
  • Market Tracking
  • Program Improvements
  • Property Maintenance
  • Security Management and Enhancement

Software

MRI

AMSI

Microsoft Office

Microsoft Word

Microsoft Excel

Microsoft Power Power

Microsoft Teams

Zoom

Yardi

Timeline

Business Information Systems

Old Dominion University

Association Area Manager

LEDIC MANAGEMENT GROUP, LLC.

Regional Property Manager

Rich Smith Properties

Property Manager

Archstone-Smith

Leasing Consultant

Archstone-Smith
Lakisha Perkins