Summary
Overview
Work History
Education
Skills
Timeline
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Lakiyah Battles

Jacksonville

Summary

A dedicated and hardworking individual with leadership experience in retail, committed to continuous professional growth. Passionate about providing exceptional customer service and building strong client relationships. Experienced in retail sales, financial transactions, product preparation and shipping, stocking, and inventory audits. Demonstrates flexibility in supporting high-level management across multiple locations and districts. Skilled in warehouse operations, material handling, and inventory management to ensure accuracy and timely order fulfillment. Proven ability to maintain safety standards and optimize workflow efficiency.

Overview

4
4
years of professional experience

Work History

Warehouse Associate

Amazon
02.2022 - 03.2025
  • At amazon I improved on time management skills and excel in meeting deadlines on time
  • I've learned the importance of an organized workplace and strive to keep a safe and clean work environment
  • Working at amazon has also taught me how to work more independently and gain the ability to make wise work decisions on my own when needed
  • I'm trained in problem solve, pack, sort, and Stow
  • I'm also an ambassador, this taught me the importance of being a good role model by striving to go above and beyond at work while following safety protocols
  • I'm also trained in the robotics programs to fix the robots in the AR floor
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.
  • Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
  • Operated equipment while observing standard safety procedures.
  • Helped train new employees in safe practices and warehouse procedures.

Sales Associate

Walmart
11.2020 - 02.2022
  • To my leadership role I learned to communicate well with my peers and developed social communication skills
  • During the period I worked there I also developed strong leadership skills, noticed by my managers very early on
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Education

Associate Degree - Liberal Arts And Sciences

University of Arkansas Pulaski Technical College
Pulaski, AR
05-2025

High School -

North Little Rock High School
05.2023

Skills

  • Customer service

  • Retail sales

  • Financial transactions

  • Preparing products

  • Shipping products

  • Stocking

  • Inventory audits

  • Flexibility

  • Assistance to management

  • Problem-solving

  • Team collaboration

  • Labeling and boxing

  • Warehouse safety

  • Heavy lifting

Timeline

Warehouse Associate

Amazon
02.2022 - 03.2025

Sales Associate

Walmart
11.2020 - 02.2022

Associate Degree - Liberal Arts And Sciences

University of Arkansas Pulaski Technical College

High School -

North Little Rock High School

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Lakiyah Battles