Lakota Eastland
Queens,NY
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
8
8
years of professional experience
Work History
Shift Lead
Pizza Loves Emily
04.2024 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Assistant Manager
Ro’s Diner
04.2022 - 04.2023
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assisted restaurant manager in financial duties such as deposit records, cash intake, and payroll administration.
- Conducted regular meetings with staff to discuss performance and address any issues.
Floor Manager
Blossom Chelsea
04.2016 - 05.2021
- Enhanced customer satisfaction by implementing efficient floor management strategies and maintaining a clean, inviting dining environment.
- Resolved customer complaints promptly and professionally, leading to repeat business and positive reviews.
- Streamlined daily operations for smooth service flow through effective staff scheduling, task delegation, and communication.
Education
Cosmetology
Paul Mitchell The School
Tampa, FL06.2012
High School Diploma -
East High School
Salt Lake City, UT06.2010
Skills
- Staff Training
- Money Handling
- Food and Beverage Knowledge
- Employee Scheduling
- Delegating Assignments and Tasks
- Goals and Performance
- Food Sales and Promotion
- Seating Assignment Preparation
Timeline
Shift Lead
Pizza Loves Emily
04.2024 - Current
Assistant Manager
Ro’s Diner
04.2022 - 04.2023
Floor Manager
Blossom Chelsea
04.2016 - 05.2021
Cosmetology
Paul Mitchell The School
High School Diploma -
East High School