Stephanie Kellner
Fairborn
Summary
Demonstrated expertise in staff training and operational oversight, effectively managing daily work assignments to enhance team performance. Successfully performed opening and closing procedures, including cash handling and alarm system management, ensuring smooth business operations. Provided guidance and support to team members while upholding company standards and compliance requirements. Experience includes supervising staff during shift changes and maintaining accurate inventory records to resolve discrepancies.
Overview
5
5
years of professional experience
2015
2015
years of post-secondary education
Work History
Shift Lead
Cantina Hospitality
Fairborn
11.2025 - Current
- Assisted in the training of new employees.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Supervised staff during shift changes and ensured transition went smoothly.
- Ensured that all safety protocols were followed at all times.
- Upheld company standards and compliance requirements for operations.
Shift Lead
Fiesta Holdings
Dayton
01.2023 - 11.2025
- Assisted in the training of new employees.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Resolved customer complaints and reported issues to senior management.
- Upheld company standards and compliance requirements for operations.
Restaurant General Manager
Fiesta Holdings
Moraine
02.2021 - 01.2023
- Streamlined daily operations by implementing effective scheduling practices, resulting in improved staff efficiency and service delivery.
- Developed and executed training programs for new hires, enhancing team performance and promoting a positive workplace culture.
- Managed inventory control processes, reducing waste and ensuring sufficient stock levels to meet customer demands.
- Maintained accurate inventories of food, supplies and equipment.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Education
Culinary Arts -
Tidewater Community College
Norfolk, Virginia, VA 01.2011 - 01.2015
Western Branch High School
Norfolk, Virginia, VASkills
- Staff training
- Shift management
- Cash handling
- Inventory control
- Operational oversight
- Task delegation
- Performance coaching
- Team motivation
- Staff supervision
- Business operations
- Shift leadership
- Employee training
- Policy and procedure enforcement
- Shift paperwork completion
References
References available upon request.
Timeline
Shift Lead
Cantina Hospitality
11.2025 - Current
Shift Lead
Fiesta Holdings
01.2023 - 11.2025
Restaurant General Manager
Fiesta Holdings
02.2021 - 01.2023
Culinary Arts -
Tidewater Community College
01.2011 - 01.2015
Western Branch High School