Lakshmi Sai Anoosha Pappala
Houston,TX
Summary
Motivated professional with administrative experience and strong communication skills. Able to handle customer queries through chat and email with good typing speed and problem-solving ability. Experienced in chat support and email communication, with a strong focus on customer issue resolution. Proven ability to manage day-to-day operations and enhance customer service efficiency.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Administrator
AstraGen India Pvt ltd
Vijayawada, AP
05.2015 - 11.2022
AstraGen | 2015 – 2022
• Managed day-to-day administrative and communication activities
• Assisted in responding to client and customer inquiries
• Coordinated with internal teams to resolve issues efficiently
• Maintained records, documentation, and reports
• Supported smooth workflow and customer service operations
• Developed multitasking and problem-solving skills in a fast-paced environment
Education
Bachelor of Science - Electrical Engineering
SVR high School
Vijayawada , AP 06.2009 - 04.2013
Skills
- Chat support
- Email communication
- Customer Issue resolution
- Good Problem solving skills
- Multi tasking
Languages
English
Full Professional
Timeline
Administrator
AstraGen India Pvt ltd
05.2015 - 11.2022
Bachelor of Science - Electrical Engineering
SVR high School
06.2009 - 04.2013