La'La Gasparian
South Ozone Park,New York
Summary
To secure a challenging position in a company that requires team management, imaginative and committed employee to tasks and duties and perform them to the best of my ability. A position where my skills and experience can be effectively utilized for increase in payments of services provided and by developing a dynamic team.
REFERENCES: Excellent references available upon request.
Overview
14
14
years of professional experience
Work History
General Supervisor of Operations
Allied Universal Security Services
Queens, NY
06.2019 - Current
- Coordinating with government agencies such as TSA, CBP and Port Authority Police
- High level of Knowledge of systems like ProWatch4 (All system alarm, Hardware Configuration, Event Monitor,) along with Milestone (Xprotect Smart Client) camera.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Identified areas for improvement and implemented new processes to enhance overall company quality and performances.
- Responsible for training and leading a dedicated staff along with receiving and processing incoming calls; monitoring, dispatching and documenting All Security and Fire Alarms
- Manually grant all access control to Terminal One and Port Authority Id holders according to their job description and position
- Identifying, deploying, configuring and managing security
- Handling any and every emergency and security matters.
- Skilled at conducting building patrols, securing entrance and exits and keeping visitors under constant surveillance CCTV
- Skilled in writing reports, updating records and handling simultaneous tasks in fast paste settings
- knowledge of Airlines operations for aircraft safety procedures including Ramp and Jet Bridge.
- High knowledge of ProWatch systems
Patient Care
S & A Unified
Brooklyn, NY
10.2009 - Current
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Prepared patient chart for admission and compiled appropriate paperwork.
- Monitored patient therapy responses, reporting concerns to supervisor.
- Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
- Keep instruments and equipment clean and sanitized.
OFFICE CARE
Complete Home Care Services
New York, NY
03.2013 - 12.2019
- Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
- Monitored calendars and scheduled appointments based on availability and established load limits.
- Collected and coded various documents to prepare for filing, storage and processing.
- Coordinated staff scheduling to promote smooth office operations.
- Ability to work under direction as well as independently
- Monitoring office operations to ensure company requirements are met on daily bases
Education
Graduated
Newtown High School
Elmhurst, NYSkills
- Excellent oral and written communication skills
- Superior interpersonal skills including Excellent observational problem solving and decision making skills combined with detail oriented nature
- Skilled at handling and resolving conflicts professionally
- Comfortable in high pressure, results driven, and fast paced work environment
- Ability to developed lasting professional relationship with clients, employees and service providers
- Computer: Microsoft Edge, Google chrome, Internet, Power Point, Excel, Pro Watch
Languages
English
Full Professional
Armenian
Full Professional
Russian
Professional
Timeline
General Supervisor of Operations
Allied Universal Security Services
06.2019 - Current
OFFICE CARE
Complete Home Care Services
03.2013 - 12.2019
Patient Care
S & A Unified
10.2009 - Current
Graduated
Newtown High School
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