Open To Work
Lalah Baker
Fort Lauderdale,FL
Summary
Detail-oriented Senior Administrative Coordinator with over 10 years of experience in executive support and office management within the United States Air Force. Skilled in general office duties, managing calendars, scheduling meetings, and maintaining confidential records. Expertise in enhancing operational efficiency through process improvement and cross-departmental collaboration.
Overview
10
10
years of professional experience
Work History
Senior Administrative Coordinator
United States Air Force
10.2022 - 07.2025
- Provided executive-level administrative support to senior leadership, enhancing organizational efficiency for 100+ personnel.
- Managed executive calendars, meetings, travel, correspondence, and action items to streamline communications and scheduling.
- Prepared reports, briefings, presentations, and memorandums, ensuring clarity and effectiveness in communication.
- Maintained confidential personnel records and administrative databases to support compliance and operational needs.
- Developed SOPs to streamline administrative processes, reducing manual work by 50%.
Administrative Operations Coordinator
United States Air Force
08.2019 - 10.2022
- Coordinated office operations, onboarding processes, records management, and administrative reporting to support organizational functions.
- Scheduled meetings and coordinated cross-departmental projects to ensure alignment and timely execution.
- Developed tracking systems to enhance efficiency and accessibility of documents.
Executive Administrative Assistant
United States Air Force
05.2016 - 08.2019
- Coordinated scheduling, records management, correspondence, and meeting preparation for senior leaders to enhance operational efficiency.
- Implemented process improvements that contributed to over $500,000 in operational savings.
- Maintained personnel files and organized training documentation to support employee development.
Customer Support Specialist
Robert Half / WhitePages
10.2015 - 08.2016
- Delivered customer support via phone and email with a 95% resolution rate.
- Maintained customer records while accurately resolving account issues to ensure seamless account management.
- Documented customer interactions in the customer relationship management system.
Education
Bachelor of Science - Business Administration
Nova Southeastern University
Fort Lauderdale, FL05-2028
Skills
- Office administration
- Records and document management
- Event coordination and planning
- Executive support
- Time management expertise
- Process improvement strategies
- Communication skills and relationship building
- Schedule and appointment management
- Data analysis
- Travel logistics and arrangements
- Customer service and relations
- Operational efficiency improvement
- Tech-savvy with Microsoft Office Suite and Google Suite proficiency
- Attention to detail
Timeline
Senior Administrative Coordinator
United States Air Force
10.2022 - 07.2025
Administrative Operations Coordinator
United States Air Force
08.2019 - 10.2022
Executive Administrative Assistant
United States Air Force
05.2016 - 08.2019
Customer Support Specialist
Robert Half / WhitePages
10.2015 - 08.2016
Bachelor of Science - Business Administration
Nova Southeastern University