LALIT SHINDE
Pune,India
Summary
Instructed and mentored sales and marketing force on processes in generating new revenue while maintaining record level customer satisfaction scores through many multichannel sales and marketing initiatives. Positive and upbeat sales professional able to connect with customers, maintain documentation and exceed quotas. Maintain solid revenue streams by keeping open lines of communication with established and potential customers. Prospect for new business continuously while capitalizing on emerging sales opportunities
Overview
5
5
years of professional experience
Work History
Account Manager
Housing.com
Pune, Maharashtra
01.2025 - Current
- Identified and onboarded Real Estate Channel Partners to enhance market presence.
- Developed strong relationships with key accounts to boost customer satisfaction.
- Achieved monthly and quarterly sales targets through effective partner management.
- Ensured timely delivery of products and services, aligning with customer expectations.
- Drove net sales by leveraging existing offerings and acquiring new customers.
- Monitored client accounts to uncover growth opportunities and ensure satisfaction.
- Resolved customer issues proactively to maintain strong business relationships.
- Promoted additional products and services to maximize account value.
Senior Account Manager
Magicbricks Realty Services ltd
Pune, Maharashtra
07.2023 - 12.2024
- Cultivated and maintained relationships with key accounts, ensuring customer satisfaction and loyalty.
- Managed real estate channel partners within assigned territory to enhance market presence.
- Achieved monthly and annual business targets by selling effectively.
- Ensured timely delivery of correct products and services to clients.
- Generated net sales and new revenue by leveraging a broad suite of product offerings.
- Monitored client accounts to maintain high customer satisfaction levels.
- Resolved customer issues and complaints promptly to sustain trust.
- Upsold additional products based on client needs to maximize revenue.
Sales Associate
Stanza Living
Pune, Maharashtra
05.2022 - 06.2023
- Conducted market research on rented spaces to identify competitors' key USPs.
- Generated leads through online ads on Instagram, Facebook, and SEO strategies.
- Executed offline lead generation activities including promoters, hoardings, and leaflets.
- Planned campaigns to enhance brand awareness for Stanza Living.
- Prepared and delivered impactful presentations on products and services.
- Established a tracking mechanism for bookings, occupancy, and retention metrics.
- Maintained strong customer relationships through regular follow-ups to secure business closures.
- Onboarded EBIs in various regions to support lead generation efforts.
SALES EXECUTIVE
HDFC SALES PVT.LTD.
03.2020 - 04.2022
- To monitor closely the Home Loan data and cross sell insurance (HDFC Life and Non - Life).
- To source open market business too and achieve the targets assigned.
- To be completely aware of the products being offered by the company and understand competition offering and handle customer objections.
- Collect financial information (e.g. taxes, debts).
- Evaluate creditworthiness and eligibility for obtaining a mortgage loan.
- Complete loan contracts and counsel clients on policies and restrictions.
- Guide clients through mortgage loan options.
- Prepare and submit mortgage loan applications.
- Ensure data are in line with national and local financial rules.
- Monitor and report on application processes.
- Inform clients about loan approval or rejection.
- Help resolve problems with applications.
- Research new mortgage loan policies.
- Ensure compliance with privacy laws and confidentiality policies throughout the process.
- Build a supportive referral network (e.g. with clients, real estate agents, developer's, Builders ).
Education
MBA - Pursuing
Pune University
06.2025
Bachlor O Arts -
Pune University
12.2017
HSC -
Maharastra State Board
Maharastra12.2015
ssc -
Maharastra State Board
Maharastra12.2013
Skills
- Microsoft Excel
- Basic Microsoft Word
- Verbal and written communication
- Customer service excellence
- Sales strategy development
- Negotiation skills
Languages
- English
- Hindi
- Marathi
Timeline
Account Manager
Housing.com
01.2025 - Current
Senior Account Manager
Magicbricks Realty Services ltd
07.2023 - 12.2024
Sales Associate
Stanza Living
05.2022 - 06.2023
SALES EXECUTIVE
HDFC SALES PVT.LTD.
03.2020 - 04.2022
MBA - Pursuing
Pune University
Bachlor O Arts -
Pune University
HSC -
Maharastra State Board
ssc -
Maharastra State Board
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