Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Certification
References
Timeline
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Laly Buker

Seattle,WA

Summary

Experienced real estate professional with a strong background in leasing, marketing, and resident services across both market-rate and MFTE communities. Skilled in supporting lease-ups, meeting and exceeding leasing goals, and creating practical marketing strategies that connect with prospective renters. Known for clear communication, strong organization, and a thoughtful, client-focused approach. Flexible and quick to adapt in fast-paced environments, with a genuine commitment to delivering great service.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Community Ambassador

Insite Properties
Seattle, USA
04.2024 - Current
  • Surpassed monthly leasing goals and achieved lease-up targets in 12 months; the projected goal was 18 months.
  • Supported property management leadership with clerical duties, including documentation, calendar management, and vendor correspondence.
  • Delivered high-quality tours to investors, prospects, and guided prospective residents through the leasing process.
  • Contributed to strategic marketing decisions that attracted new residents, and increased engagement.
  • Independently managed the staff bonus program, overseeing the creation, uploading, and maintenance of all resident lease files for current, past, and rejected prospects, and reliably submitted the files each month to guarantee that bonuses were paid out on time.
  • Conducted daily property walks, and submitted work orders to ensure community standards.
  • Maintained compliant, accurate resident files, both physically and digitally.
  • Responded to resident concerns, and collaborated with maintenance for timely resolution.

Resident Services Manager

Pillar Properties
Seattle, USA
08.2022 - 04.2024
  • Managed resident relationships, fostering high satisfaction, and retention rates.
  • Managed the property’s social media accounts, creating engaging content to boost online presence, and resident engagement.
  • Audited insurance policies, and maintained updated documentation for compliance.
  • Oversaw parking assignment processes and policy enforcement.
  • Organized resident events that fostered community, and increased retention.
  • Boosted SatisFacts survey score from 4.5 to 4.75 through improved engagement strategies.

Leasing Professional

Pillar Properties
Seattle, WA
03.2022 - 08.2022
  • Delivered personalized, high-quality tours to prospective residents, and guided them through each step of the leasing process.
  • Inspected homes prior to move-in, identifying and addressing any outstanding items to ensure readiness and resident satisfaction.
  • Maintained organized digital files, ensuring timely uploads for compliance and operational efficiency.

Short-Term Rental Manager

Self-Managed Airbnb Property
Seattle, USA
05.2022 - 10.2023
  • Conducted weekly audits to ensure the full functionality and readiness of all tools and appliances.
  • Scheduled and managed professional cleanings to maintain guest satisfaction and consistency.
  • Performed inspections after each checkout, and documented property conditions for maintenance.
  • Independently managed and grew a short-term rental business, demonstrating entrepreneurship, initiative, and customer service excellence.

Education

Some College (No Degree) - General Psychology, Behavioral Psychology, Biopsychology, Multicultural Studies, Anthropology, Communication in the US Workspace, Computers in Business

North Seattle College
Seattle, WA

Skills

  • Sales Strategy & Execution
  • Client Relationship Management
  • Real Estate Marketing
  • Property Acquisition Insight
  • Cross-Functional Collaboration
  • Emotional Intelligence & Communication
  • Analytical & Strategic Thinking
  • Self-Starter & Problem Solver

Hobbies and Interests

  • Roller skating
  • Lagree
  • Skiing
  • Nutrition
  • Interior decorating

Languages

English
Professional
Arabic
Professional

Certification

  • CALP

References

References available upon request.

Timeline

Community Ambassador

Insite Properties
04.2024 - Current

Resident Services Manager

Pillar Properties
08.2022 - 04.2024

Short-Term Rental Manager

Self-Managed Airbnb Property
05.2022 - 10.2023

Leasing Professional

Pillar Properties
03.2022 - 08.2022

Some College (No Degree) - General Psychology, Behavioral Psychology, Biopsychology, Multicultural Studies, Anthropology, Communication in the US Workspace, Computers in Business

North Seattle College

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