LaManda Capehart
Palmer,TX
Summary
Driven professional with a diverse background in roles such as Personal Assistant at Austin Consulting and Customer Service/Pricing Coordinator, demonstrating exceptional organizational skills and a commitment to enhancing customer satisfaction. Excelled in cleaning, sanitizing, and customer service, achieving optimal workplace efficiency and pricing accuracy. Proven ability to foster professional relationships and streamline business processes. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
15
15
years of professional experience
Work History
Cleaner
Double Time Cleaning
Dallas, TX
06.2024 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Personal Assistant
Austin Consulting
Frisco, TX
02.2017 - 12.2023
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
Customer Service/Pricing Coordinator
Albertson's
DeSoto, TX
01.2012 - 01.2017
- Developed strong relationships with internal teams and external partners, facilitating open communication channels for effective collaboration on pricing-related initiatives.
- Achieved optimal pricing accuracy by collaborating with sales, marketing, and finance departments.
- Ensured compliance with company policies and industry regulations by maintaining accurate documentation of all pricing-related actions.
- Enhanced customer satisfaction levels by addressing inquiries related to product pricing and discount structures promptly and professionally.
Administrative Assistant
TexCom Construction
Duncanville, TX
03.2009 - 04.2011
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted in preparation of financial reports, gathering data.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
Education
High School Diploma -
Midlothian High School
Midlothian, TX05.2005
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Time Management
- Microsoft Excel
- Customer and client relations
- Computer Proficiency
- Critical Thinking
- Scheduling
- Documentation and Recordkeeping
Timeline
Cleaner
Double Time Cleaning
06.2024 - Current
Personal Assistant
Austin Consulting
02.2017 - 12.2023
Customer Service/Pricing Coordinator
Albertson's
01.2012 - 01.2017
Administrative Assistant
TexCom Construction
03.2009 - 04.2011
High School Diploma -
Midlothian High School