Lameisha Keys
Dumfries,Virginia
Summary
Self-driven and motivated Retail Team Leader accustomed to working in fast-paced retail/sales environments, with 8+ years supporting associates and senior level management. Great communication skills and ability to lead a team.
Overview
13
13
years of professional experience
Work History
Pickup Assitant Manager
Walmart
Dumfries, VA
09.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Pickup Team Leader
Walmart Supercenter
Dumfries, Virginia
09.2018 - Current
- Lead and manage a team of Associates
- Analyzed the individual performance of each team member and provided coaching to improve performance
- Generate and distribute daily metric reports to management
- Provide training and support to team members
- Assist the department manager with scheduling, budgeting and other administrative tasks
- Supervise all duties and functions of the department
Picknnnnp Associate
Walmart Supercenter
Dumfries, Virginia
09.2018 - 01.2020
- Provided excellent customer service by acknowledging customer needs to ensure satisfaction
- Fulfilled customer orders by reviewing orders, locating, preparing and packaging merchandise
- Ensured accuracy of all orders and made proper substitutions when necessary
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
Cashier Associate
Walmart Supercenter
Dumfries, Virginia
09.2016 - 01.2018
- Maintained up-to-date knowledge of the store policies regarding payments, returns, and exchanges
- Prevented store losses using awareness, attention to detail and integrity
- Cross-trained and provided back up support to other store departments
- Assisted customers with store and product inquiries
- Guaranteed positive customer experiences and resolved all customer complaints
Merchandise and Stocking Associate
Walmart Supercenter
Dumfries, Virginia
09.2015 - 01.2016
- Promptly unloaded trucks, ensuring accuracy of merchandise quality and quantity
- Sorted and stocked products on shelves and in the backroom
- Engaged with vendors and drivers with a positive attitude
Shoe Department Lead
Forman Mills
Suitland, MD
03.2013 - 03.2014
- Stayed current on industry trends by attending trade shows, seminars, and workshops so as to provide knowledgeable recommendations to customers seeking advice on footwear selections.
- Collaborated closely with human resources during recruiting process resulting in successful hires who contributed positively to the team dynamic.
- Analyzed sales data to identify best-selling items and adjust inventory levels accordingly.
- Conducted regular product training sessions for team members, ensuring up-to-date knowledge of styles and trends.
Senior Caregiver
Morning Side House of Laurel
Laurel, MD
01.2012 - 03.2013
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Assisted patients with daily living activities, ensuring their safety and wellbeing.
- Assisted in maintaining a clean and safe environment for patients, completing housekeeping tasks as needed.
Education
Google Marketing
Coursera
12.2025
Medical Certificate -
Job Corps
Laurel MD01.2012
Skills
- Proficient in Microsoft Office
- Excellent Time Management
- Ability to work autonomously or as a part of a team
- Assertive and firm decision making skills
- Meticulous attention to detail and organization
Timeline
Pickup Assitant Manager
Walmart
09.2023 - Current
Pickup Team Leader
Walmart Supercenter
09.2018 - Current
Picknnnnp Associate
Walmart Supercenter
09.2018 - 01.2020
Cashier Associate
Walmart Supercenter
09.2016 - 01.2018
Merchandise and Stocking Associate
Walmart Supercenter
09.2015 - 01.2016
Shoe Department Lead
Forman Mills
03.2013 - 03.2014
Senior Caregiver
Morning Side House of Laurel
01.2012 - 03.2013
Google Marketing
Coursera
Medical Certificate -
Job Corps