Overview
Work History
Education
Skills
Timeline
Advisor/Freelancer

La'Metria Bivens

Denny's
Fort Pierre,FL
La'Metria Bivens
18
years of professional experience

Work History

Hostess/Server

6 Months
Hilton Hotel U Restaurant | 07.2025 - 01.2026
  • Assisted guests with dining placement in hotel restaurant before arrival.
  • Prepared orders for room service with attention to detail.
  • Engaged with Hilton's elite business members, offering fresh food and beverage selections in hotel lounge.

Customer Service/Technical Support

1 Year 5 Months
Convergys | 03.2024 - 08.2025
  • Inbound services by At&t towel customers and cycling the proper located channels their !phone seeped each issues.

Sales Associate

10 Months
Hess/Speedway | 08.2023 - 06.2024
  • Assisted customers with transactions at checkout.
  • Supported sales team in generating leads.

Night Auditor

1 Year 3 Months
The Walt Disney Company | 07.2021 - 10.2022
  • Assisted in managing inventory levels during high-demand periods.
  • Supported cashiers in processing transactions efficiently.
  • Collaborated with audit teams to verify key financial entries.

Security Officer/Screener

2 Years 8 Months
Covenant Aviation Security | 07.2017 - 03.2020

Performed detailed physical inspections of personnel and their tools to maintain a secure airport environment.

Hostess

8 Months
Denny's | 06.2025 - 02.2026
  • Restore image of Dennys Dine in guest before enriching their placement of Chair sits and styled meals.

Receptionist

2 Months
Trio Upward Bound Program | 06.2008 - 08.2008
  • Samuel Gaines Acadamy front office receptionist during the summer.

Education

Bachelor of Science - Healthcare Management

AIU Online | Remote | 08-2024

Seeking employment to sustain the 67% needed to enrollment in campus from online.

Associate of Arts - Class D Security License

Seminole State College of Florida | Sanford, FL | 01-2017

Skills

Directed front desk operations to optimize client interactions.
Managed administrative processes to improve organizational effectiveness.
Oversaw cash handling procedures to ensure financial accuracy.
Supervised data entry initiatives to enhance information management.
Maintained high typing standards to support documentation needs.
Led office administration efforts to promote an efficient work environment.
Provided management oversight to drive team performance.
Cultivated professional phone etiquette to enhance communication.
Utilized Microsoft Excel to drive data-driven decision-making.
Implemented time management techniques to maximize productivity.
Streamlined accounts receivable processes to enhance financial reporting.
Developed sales strategies to boost revenue.
Coordinated host/hostess responsibilities to elevate guest experiences.
Administered security protocols to safeguard premises.
Directed office management practices to ensure operational excellence.
Enhanced serving experience to improve customer loyalty.
Managed clerical operations to support team objectives.
Produced documents using Microsoft Word to meet organizational standards.

Timeline

Hostess/Server

Hilton Hotel U Restaurant
07.2025 - 01.2026Read More

Hostess

Denny's
06.2025 - 02.2026Read More

Customer Service/Technical Support

Convergys
03.2024 - 08.2025Read More

Sales Associate

Hess/Speedway
08.2023 - 06.2024Read More

Night Auditor

The Walt Disney Company
07.2021 - 10.2022Read More

Security Officer/Screener

Covenant Aviation Security
07.2017 - 03.2020Read More

Receptionist

Trio Upward Bound Program
06.2008 - 08.2008Read More

AIU Online

Bachelor of Science from Healthcare Management
Read More

Seminole State College of Florida

Associate of Arts from Class D Security License
Read More
La'Metria BivensAdvisor/Freelancer