Summary
Overview
Work History
Education
Skills
Timeline
Server

Lamont Fowler

Jackson,MI

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Motivated Job Title with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized Job Title with experience in Type restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.

Overview

9
9
years of professional experience

Work History

Server

Red Lobster
09.2008 - 02.2017
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Usher

Star Cinema
09.2008 - 03.2009
  • Assisted with set-up and break down of events to facilitate efficient and organized event preparation.
  • Provided information about current and future events at facility.
  • Maintained updated knowledge of event information to provide guests with accurate details.
  • Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.

Journal Counselor

Martin Luther King Community - Multi Service Center
06.2008 - 08.2008
  • Determined clients' risk of self-harm or other dangerous behaviors.
  • Implemented evidence-based therapeutic interventions to promote positive behavior change.
  • Implemented and developed core counseling programs to meet each individual's specific and varying needs.
  • Acted as client advocate to coordinate required services or resolve emergency problems in crisis situations.

Education

Jackson High School
Jackson, MI
05.2008

Skills

  • Table Setting Arrangements
  • Assist Customers
  • Process Payments
  • Order Supplies
  • Suggestive Selling
  • Stocking and Replenishing
  • Dining Customer Service
  • Check Payment Processing
  • Sales Expertise
  • High-Volume Dining
  • Dining Area Maintenance
  • Train Employees
  • Bill Computation
  • Price Memorization
  • Cash Handling
  • Guest Relations Management
  • Performance Improvement
  • Sales Techniques
  • Active Listening
  • Social Perceptiveness
  • Hospitality Service Expertise
  • Server Training
  • Reading Comprehension
  • Technology Design
  • Compris Software
  • Operational Efficiency and Safety
  • Conflict and Complaint Resolution
  • Ability to Lift 30 Pounds
  • Monitoring

Timeline

Server

Red Lobster
09.2008 - 02.2017

Usher

Star Cinema
09.2008 - 03.2009

Journal Counselor

Martin Luther King Community - Multi Service Center
06.2008 - 08.2008

Jackson High School
Lamont Fowler