Lamont Harris
Heath
Summary
Experienced production supervisor, sanitation supervisor, coordinator and project manager with performance-oriented and confident leadership skills. Strategic/decisive thinker with the ability to use strong communication and collaboration skills to help team members find their potential and exceed company expectations. Over 10 plus years of Quality Assurance and Quality. Seeking a life changing new professional challenge with an amazing upper management team, great benefits and opportunity for advancement. Seasoned Experience Manager with robust background in managing customer experience, leading teams and executing strategic initiatives. Known for strong leadership skills, ability to streamline processes and drive operational efficiency. Demonstrated success in influencing positive customer experiences and fostering team collaboration. Committed to enhancing overall business performance through improved customer satisfaction strategies.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Owner/Operator
True Love Catering
Newark
08.2019 - Current
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Developed business plan and budget to maximize profitability.
- Devised and implemented marketing strategies to attract new clients.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Negotiated contracts with clients for products or services rendered by the company.
- Resolved conflicts between employees in a professional manner.
Production Supervisor
Schwebel's Bakery
Hebron
07.2024 - 12.2024
- Company Overview: FDA Approved
- Led a diverse team to achieve operational goals and foster a collaborative work environment
- Implemented quality control measures to enhance product reliability and customer satisfaction
- Ensured safety compliance by monitoring workplace practices and conducting regular training sessions
- Managed inventory levels effectively to reduce costs while maintaining optimal supply for production
- Oversaw the production line to optimize efficiency and ensure timely delivery of high-quality products
- FDA Approved
Field Tech Supervisor
Mercury Broadband
Bucyrus
04.2022 - 07.2023
- Provided exceptional customer support by resolving inquiries and enhancing user satisfaction
- Led diverse teams effectively to achieve organizational goals and foster a collaborative work environment
- Trained technicians on operational procedures and best practices to enhance team efficiency and performance
- Diagnosed and troubleshoot technical issues, ensuring prompt resolution and minimal disruption to services
- Oversaw equipment installation processes to ensure optimal setup and functionality in accordance with specifications
Area Coordinator
Harry & David
Hebron
06.2021 - 02.2022
- Led a cross-functional team to achieve project milestones and enhance overall productivity
- Managed staff performance and development through regular evaluations and targeted training programs
- Oversaw project timelines and delivered key objectives on schedule while ensuring high-quality standards
- Cultivated strong vendor relationships to negotiate favorable contracts and improve service delivery
- Coordinated budgetary allocations and monitored expenditures to optimize financial resources effectively
Education
Some College (No Degree) - Business Management
West Liberty University
West Liberty, WV08-1992
Skills
- Client service
- Cyber security
- Project management
- Logistics
- Troubleshooting
- Communication
- Broadband network
- Wireless installation
- Leadership
- SAP
- Customer service
- Warehouse management system
- Assembly
- Direct hiring and termination
- Training and development
- Manufacturing facility
- Certified Forklift operator
- Account management
- Plastics injection molding
- Strong Negotiator
- Production Supervising
- Manufacturing Supervisor
- Coordinator
- GMP Environment
- Creating SOP's
Certification
- Cyber security
- Driver's License
- Hazardous material certification - Dry Ice
- Forklift certifications - Sit down, stand up and scissor lift
Assessments
- Attention to detail, Proficient, 06/01/22
- Warehouse shift leader, Proficient, 11/01/23
- Supervisory skills: Motivating & assessing employees, Proficient, 11/01/23
- Work style: Reliability, Proficient, 05/01/22
Timeline
Production Supervisor
Schwebel's Bakery
07.2024 - 12.2024
Field Tech Supervisor
Mercury Broadband
04.2022 - 07.2023
Area Coordinator
Harry & David
06.2021 - 02.2022
Owner/Operator
True Love Catering
08.2019 - Current
Some College (No Degree) - Business Management
West Liberty University
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