LAMONT TOWNSEND
Memphis,TN
Summary
Inspirational Youth Director integrates youth into the church congregation by working with ministry teams to develop next-generation leaders, fellowship, and worship opportunities. Projects good communication and interpersonal skills across intergenerational communities to maintain personal relationships with youth and families through a variety of activities. Models faith teachings to support a strong framework and philosophy of ministry to youth and vision for spiritual development.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Site Manager
Express Employment Solutions
11.2023 - 03.2024
- Monitored compliance with workplace policies and safety objectives
- Studied competitors to develop innovative selling strategies
- Ensured daily communication with vendors to monitor project progress
- Coordinated employee schedules and tasks to match workloads, adjusting team sizes and assignments with changing needs
- Maintained payroll data and attendance records in site management applications for performance tracking and worker compensation
- Directed project activities to meet client's requirements by assessing progress and instituting measures to drive task completion
- Fostered positive relationships with customers to maximize satisfaction, retention and experience.
Operations Manager/ Sales
QS Professionals
08.2022 - 11.2023
- Streamlined operations to consistently deliver on targets
- Oversaw budget, accounting and payroll to meet deadlines
- Trained and mentored team through regular performance reviews, individual feedback and professional coaching
- Provided organizational leadership, hired, and evaluated associates and management staff to add to workforce and meet demands
- Directed day-to-day operations by spearheading the implementation of short-term and long-term strategies to achieve business plan and profitability goals
- Negotiated contractual terms and conditions with contractors, leveraging persuasive skills to secure profitable agreements
- Cooperated with authorities to obtain building permits and licenses for compliance with established laws and regulations.
Operations Manager/Sales
Filta Green Solutions
08.2021 - 08.2022
- Provided organizational leadership and established business vision to achieve sales, profit and revenue goals
- Trained and mentored high-performing team through regular performance reviews, individual feedback and professional coaching
- Showcased product features and benefits to drive sales and closed large sales to exceed quota and align with company targets and quality standards
- Studied competitors to develop innovative selling strategies and converted cold leads to expand territory and negotiate profitable contracts
- Retained clients and obtained referrals by promptly resolving customer complaints, adding value, and elevating service quality
- Applied Lean Management processes and systems with proven results to increase sales and customer satisfaction
- Assessed employees' knowledge gaps and offered training in construction activities, equipment operation and site safety protocols.
Quality Manager
Peachtree Packaging and Display
08.2018 - 08.2021
- Closely monitored productions, ensuring product development stayed accurate and within company's high-quality standards
- Conducted in-depth investigations into product recall to determine root causes and make action plans to avoid future mistakes
- Managed product rejection and approval processes, making decisions based on quality and safety
- Applied Quality Assurance (QA) methodologies to measure output quality and controlled operational output by implementing quality procedures throughout production
- Developed and implemented production strategies and closely monitored results
- Wrote and upheld manufacturing guidelines and best practices while enforcing standards of work and reporting deadlines
- Implemented improved policies and plans to enhance operational processes.
Youth Director
NG3: Character. Community. Change. 1 School Year
- Implemented bible study and faith and life issues and social responsibility topical studies to foster effective ministry for youth development.
- Analyzed revenue and program cost data to determine budget priorities.
- Mentored staff members to enhance their professional growth and ability to support young people''s needs more effectively.
- Recruited, developed and encouraged volunteers and parents to provide fellowship and faith building activities for youth.
- Recruited, mentored, and supervised instructors and volunteer staff to carry out program goals.
- Taught and counseled youth ages 13 to 18 and shared valuable life experiences to promote positive self-esteem and improve social skills.
- Administered volunteer recruitment efforts, resulting in an expanded pool of dedicated mentors for our programs.
- Utilized, modified, and prepared program curricula and targeted lesson plans based on subject matter requirements.
- Streamlined administrative processes by creating efficient systems for tracking attendance, scheduling events, and managing resources.
- Organized successful fundraising events that increased financial support for youth-focused initiatives significantly.
- Identified issues, analyzed information and provided solutions to problems.
- Skilled at working independently and collaboratively in a team environment.
- Developed strong communication and organizational skills through working on group projects.
- Proven ability to develop and implement creative solutions to complex problems.
- Excellent communication skills, both verbal and written.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Led training sessions for staff members to ensure they were equipped with essential knowledge in areas such as youth development best practices and conflict resolution strategies.
- Cultivated positive relationships between youths and families through frequent communication about achievements or concerns.
- Promoted a culture of service empowering youths to become active in their local communities by participating in volunteer activities and community outreach programs.
- Coordinated with outside organizations to provide additional resources for personal development or community involvement opportunities for youths.
- Created safe spaces where youths felt comfortable sharing their thoughts fears hopes concerns allowing for deeper connections within the group and ultimately fostering spiritual maturity.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
Lead Volunteer Over 10 Years Combined
Victory World Church & God's House Of Deliverance
- Set goals for youth in church and communicated with parents regarding progress.
- Developed strong relationships with families, fostering a supportive community for spiritual growth.
- Collaborated with church leadership to establish goals and objectives for the youth ministry program.
- Recruited and trained volunteers to assist in various aspects of the ministry, expanding program reach and impact.
- Built lasting relationships with youth and parents or guardians.
- Scheduled and managed teams of youth volunteers.
- Provided spiritual care through visitation, counseling, and prayer.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
- Developed and implemented classroom routines to address varying student needs.
- Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Education
Next Level Speakers Academy
Atlanta, GA01.2022
Simplilearn, On line
01.2020
Liberty University
Lynchburg, VA01.2011
Skills
- B2B sales
- Territory and account management
- Cross-cultural sales background
- Rapport and relationship building
- Compelling leadership skills
- Strategies and goals
- Sales process
- Multidisciplinary team leadership
- Consultative selling
- Social media savvy
- Recruiting and hiring
- Sales pipeline management
- Market and competitive analysis
- Performance Management
- Process improvement strategies
- Scheduling and Coordinating
Certification
Lean Management
Accomplishments
- Salesman of the month (multiple)
- Trophies from sports (multiple)
- Advanced from entry level to leadership quickly as result of performance and goal achievements.
- Developed and instituted employee training and retention initiative that reduced employee turnover by 60% within 6 months.
Hobbies and Interests
- Mentoring
- Reading/Writing
- Serving my community (volunteering)
- Playing basketball and golf
Additional Information
While serving at a local church (GHD) in a urban community in Atlanta, I created a positive culture by having local "Block the Devil" parties for the youth. I was honored to bring in local Christian rappers and artist to perform for the sake of bringing awareness and cultural change to the community.
I volunteered at the Youth Detention Center (YDC) every Saturday morning to teach Bible Study and spend quality time with the incarcerated youth to bring hope and change to their hearts.
Currently, I am involved with The Hope Center organization to mentor and contribute to the soon change of Memphis.
Also, 1 on 1 mentorship for teens.
2 years ago, the Lord gave me a vision to relocate from Atlanta to change the culture in a community that requires His presence. I obeyed by taking a leap of faith which landed me in the community that need it more than anywhere in the country, Memphis! He has prepared me my entire life for this very moment. I'm Ready!!!
Timeline
Site Manager
Express Employment Solutions
11.2023 - 03.2024
Operations Manager/ Sales
QS Professionals
08.2022 - 11.2023
Operations Manager/Sales
Filta Green Solutions
08.2021 - 08.2022
Quality Manager
Peachtree Packaging and Display
08.2018 - 08.2021
Youth Director
NG3: Character. Community. Change. 1 School Year
Lead Volunteer Over 10 Years Combined
Victory World Church & God's House Of Deliverance
Next Level Speakers Academy
Simplilearn, On line
Liberty University
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