Results-driven professional with experience in streamlining inventory management and training associates on best practices. Received several customer service awards and employee recognitions.
Work History
Lead Sales Associate
2 Years 6 Months
Lowes Home Improvment | 02.2020 - 08.2022
Led team in achieving sales goals through effective customer engagement and product knowledge
Trained new associates on company policies, merchandising standards, and customer service techniques
Streamlined inventory management processes to enhance stock availability and reduce discrepancies
Developed promotional displays to increase product visibility and attract customer interest
Served as process lead for new order online ship to customer fulfillment and shipping process
Floor Sales Associate - Housewares
5 Months
Kohls Department Store | 10.2017 - 03.2018
Managed Online in store order fulfillment selecting and packing items for delivery or in store pickup
Assisted customers in product selection, enhancing overall shopping experience.
Processed transactions efficiently using point-of-sale systems to ensure accuracy.
Maintained knowledge of store promotions and sales to effectively communicate with customers.