Lana Breeden
Rossville,GA
Summary
Dynamic FOH Team Member at Chick-fil-A with proven salesmanship and exceptional multitasking abilities. Enhanced customer experiences through efficient service and effective order taking, while maintaining a clean and organized environment. Collaborated with team members to streamline operations, contributing to a positive atmosphere and ensuring high-quality service standards.
Overview
2
2
years of professional experience
Work History
FOH Team Member
Chic-Fil-A
08.2023 - Current
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Enhanced customer experience by providing friendly and efficient service at the front counter and drivethru.
- Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
- Contributed to a positive team environment by assisting coworkers with tasks when needed.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Utilized point-of-sale systems effectively, accurately entering orders and processing payments with minimal errors.
- Collaborated closely with other FOH Team Members during busy shifts to streamline workflow and serve guests more efficiently.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Greeted customers and answered inquiries regarding menu items and specials.
Education
High School Diploma -
Lakeview Fort Oglethorpe High School
Fort Oglethorpe, GASkills
- Order taking
- Cleanliness
- Point of sale systems
- Multitasking Abilities
- Menu item memorization
- Teamwork and collaboration
Timeline
FOH Team Member
Chic-Fil-A
08.2023 - Current
High School Diploma -
Lakeview Fort Oglethorpe High School
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