Overview
Work History
Education
Skills
Timeline
Generic

Lana Burnett

Fountain Inn,SC

Overview

14
14
years of professional experience

Work History

Pharmacy Technician

Pharmacy Innovations
Greenville, SC
08.2025 - Current
  • Managed medication inventory, ensuring accuracy and compliance with regulations.
  • Assisted pharmacists in preparing prescriptions, verifying dosages and labeling requirements.

Bartender

Buffalo Wild Wings
Gastonia, NC
08.2022 - Current
  • Trained new staff on drink preparation techniques and customer service standards.
  • Implemented quality control measures to ensure consistent beverage presentation and taste.
  • Resolved customer complaints swiftly, maintaining high satisfaction levels in fast-paced environment.

Shift Supervisor

TGI Fridays
Greenville, SC
12.2017 - 08.2022
  • Trained and mentored staff to enhance service quality and team performance.
  • Coordinated staff schedules to optimize labor costs while meeting business needs.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Billing & Coding Specialist

Concentrix
Greenville, SC
12.2018 - 05.2019
  • Reviewed patient records to ensure proper assignment of codes according to guidelines.
  • Implemented quality control measures to reduce coding errors and increase overall efficiency.
  • Maintained up-to-date knowledge of coding updates and regulatory changes affecting operations.

Shift Manager

McDonalds
Gastonia, NC
12.2012 - 05.2016
  • Managed inventory levels, optimizing stock rotation and reducing waste.
  • Implemented process improvements, increasing overall team productivity and workflow efficiency.
  • Resolved customer complaints promptly, fostering positive dining experiences and loyalty.

Education

High School Diploma -

Bessemer City High School
Bessemer City, NC
06-2013

Associate of Applied Science - Legal Studies

Piedmont Technical College
Greenwood, SC
08-2021

Associate of Applied Science - Medical Coding & Billing

Piedmont Technical College
Greenwood, SC
08-2018

Skills

  • Problem-solving skills
  • Team collaboration
  • Answering customer questions
  • Patient confidentiality
  • Point of sale systems proficiency
  • Resolving customer issues
  • Customer service
  • Data entry
  • Attention to detail

Timeline

Pharmacy Technician

Pharmacy Innovations
08.2025 - Current

Bartender

Buffalo Wild Wings
08.2022 - Current

Billing & Coding Specialist

Concentrix
12.2018 - 05.2019

Shift Supervisor

TGI Fridays
12.2017 - 08.2022

Shift Manager

McDonalds
12.2012 - 05.2016

Associate of Applied Science - Legal Studies

Piedmont Technical College

High School Diploma -

Bessemer City High School

Associate of Applied Science - Medical Coding & Billing

Piedmont Technical College
Lana Burnett