Accomplished Patient Access Representative at OHSU Hospital, adept at Epic management and Excel data analysis. Excelled in maintaining HIPAA compliance and enhancing patient satisfaction through active listening and problem-solving. Proven ability to adapt swiftly to dynamic healthcare environments, ensuring efficient operations and improved patient outcomes.
As a Patient Assistant Specialist my duties where to be a liaison between the patient and clinic. While always maintaining strict HIPAA compliance. Listening actively to understand patients needs and offering solutions.
Other duties include Filling prescriptions, making appointments, verifying insurance.
Adapt quickly to changing demands and changing needs in the healthcare environments