LANA EID
Saint Paul,MN
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Center Founder & Owner
Sylvan Learning
09.2023 - Current
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Established a successful business by identifying market needs and developing innovative solutions.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Led the strategic planning process to define business goals and ensure alignment across all departments.
Center Director & Director of Education
Sylvan Learning
08.2022 - 08.2023
- Promoted positive company image and established reputation as provider of choice for educational programs in greater community.
- Developed strong community relationships to support center programs and initiatives.
- Increased staff productivity with regular training sessions, clear expectations, and constructive feedback.
- Led team of educators in creating innovative curriculum that aligned with state standards and promoted student success.
- Completed instruction sessions with students as a certified tutor.
School Owner & Principal
Rum International School
09.2014 - 12.2021
- Create an environment that introduces cultural diversity
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Introducing new methods for online Schooling.
- Strategic planning for Special needs students
School Principal & Teacher
Patriarchal School
07.2000 - 04.2013
- Expanded extracurricular offerings to promote well-rounded student development both inside and outside the classroom.
- Implemented rigorous curriculum standards that aligned with the requirements to ensure academic excellence across all grade levels.
- Improved school performance by implementing innovative leadership strategies and fostering a positive learning environment.
- Led school accreditation process ensuring compliance with national standards ultimately achieving full accreditation status.
Education
PhD in Foundations of Education -
University of Jordan
2019
Vocational Diploma in School Administration -
University of Jordan
2008
Masters in Diplomatic Studies -
Jordan Institute of Diplomacy
2003
Bachelor in Law -
University of Jordan
2001
Skills
- Strategic Thinking
- Team Leadership
- Marketing
- Entrepreneurial and Innovative
- Ethics and integrity
- Client Engagement
- Contract Negotiation
- Visionary leadership
- Microsoft Office proficient
Certification
- State of Minnesota: Educator License
- Head of center for British program., British council, ISO 20082019C 2008C 2003C 2001C
- Sylvan Learning: Center Director, Director of Education, and all Tutoring Certifications.
Languages
English
Full Professional
Arabic
Native or Bilingual
French
Limited Working
Timeline
Center Founder & Owner
Sylvan Learning
09.2023 - Current
Center Director & Director of Education
Sylvan Learning
08.2022 - 08.2023
School Owner & Principal
Rum International School
09.2014 - 12.2021
School Principal & Teacher
Patriarchal School
07.2000 - 04.2013
PhD in Foundations of Education -
University of Jordan
Vocational Diploma in School Administration -
University of Jordan
Masters in Diplomatic Studies -
Jordan Institute of Diplomacy
Bachelor in Law -
University of Jordan