Cameron Sparks
Tomball,TX
Summary
Dedicated professional with experience as a Detention Officer at Montgomery County Sheriff Office, skilled in crisis intervention and behavioral observation. Proven ability to enhance facility safety and ensure customer satisfaction through effective communication and teamwork. Reliable and adaptable, consistently achieving high standards in challenging environments.
Overview
7
7
years of professional experience
Work History
Detention Officer
Montgomery County Sheriff Office
07.2022 - Current
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both officer's and inmates' well-being and facility security.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Processed inmates by taking photographs and fingerprints.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.
- Ensured accurate record-keeping of all detainee information through meticulous documentation of incidents, infractions, or medical needs.
Market Street Security
The Woodlands
05.2021 - 07.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Handled security issues and emergency situations.
- Wrote detailed reports of all security breaches and investigations.
Bakery Clerk
Kroger
08.2020 - 05.2021
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Collaborated with fellow bakery staff members to streamline production processes and improve overall efficiency.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Developed strong relationships with regular customers, fostering loyalty and repeat business for the bakery department.
- Provided support in other departments during peak times or employee absences, demonstrating adaptability and a strong work ethic.
- Promoted a positive work environment within the bakery team through open communication channels and constructive feedback mechanisms.
- Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
- Enhanced store atmosphere with meticulous organization and cleanliness of bakery section, contributing to welcoming environment for customers.
- Fostered team-oriented environment by assisting coworkers during rush hours, maintaining high productivity levels.
Curbside Shopper
Kroger
01.2019 - 08.2020
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
- Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
- Collaborated with team members to ensure seamless communication and coordination of curbside orders.
- Utilized technology tools such as mobile apps or handheld devices for tracking orders, updating inventory, and handling payments.
- Managed high volumes of orders during peak times, prioritizing tasks to maintain efficiency and accuracy.
- Achieved time-sensitive goals by consistently meeting or exceeding target order completion times set by store management.
Cashier
Kroger
01.2018 - 01.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
Education
No Degree - Welding
Lone Star College
Conroe, TX05-2022
GED -
Klein Collins High School
Spring, TX05-2020
Skills
- Patience and tolerance
- Emergency response
- Physical restraint
- Behavioral observation
- De-escalation techniques
- Crisis intervention
- Reliability and punctuality
- Customer satisfaction
- Cash management
- Cash handling expertise
- Merchandise restocking
- Active listening
- Critical thinking
- Customer satisfaction measurement
Timeline
Detention Officer
Montgomery County Sheriff Office
07.2022 - Current
Market Street Security
The Woodlands
05.2021 - 07.2022
Bakery Clerk
Kroger
08.2020 - 05.2021
Curbside Shopper
Kroger
01.2019 - 08.2020
Cashier
Kroger
01.2018 - 01.2019
No Degree - Welding
Lone Star College
GED -
Klein Collins High School
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