Lana Monst
Phoenix,AZ
Summary
Adaptable navigator skilled in facilitating communication between patients and healthcare providers. Experience in coordinating multidisciplinary teams and managing patient intake processes, contributing to improved patient engagement and satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Navigator
Cornerstone Healing Center
Phoenix, AZ
11.2024 - Current
- Navigated patient assessments and care plans to enhance treatment outcomes.
- Collaborated with multidisciplinary teams to coordinate patient services effectively.
- Facilitated communication between patients and healthcare providers to ensure clarity in treatment options.
- Assisted in managing patient intake processes, improving efficiency in scheduling and documentation.
- Coordinated peer support groups to foster engagement and information sharing.
Crew Trainer
Burger King
Richmond, KY
05.2015 - 02.2016
- Trained new crew members on operational procedures and customer service standards.
- Ensured adherence to food safety and sanitation protocols during shifts.
- Coordinated shift schedules, optimizing team efficiency and coverage.
- Assisted in inventory management and stock replenishment processes.
Education
High School Diploma -
Success Academy
Goodyear, AZ06-2021
Skills
- Active learning
- Self-awareness
- Resourceful
- Confidentiality practices
- Peer support
- Teamwork
- Teamwork and collaboration
- Time management
- Leadership skills
- Reliability
- Organizational skills
- Team collaboration
- Active listening
- Adaptability and flexibility
Certification
- Certified CPR/Narcan, Cornerstone Healing Center - 2024/2026
- Certified Peer Support Specialist
- Trauma Informed Care
- Focused Based Intervention
Timeline
Navigator
Cornerstone Healing Center
11.2024 - Current
Crew Trainer
Burger King
05.2015 - 02.2016
High School Diploma -
Success Academy